Governance and Operations Coordinator

HL7 International•Ann Arbor, MI

23h

About The Position

HL7 International is a global, member-driven non-profit dedicated to advancing healthcare data interoperability. The organization is accredited by the American National Standards Institute (ANSI) as an international Standards Development Organization (SDO). Our widely adopted standards and frameworks are the foundation of health information exchange worldwide, enabling data to be shared, accessed, and applied to improve health outcomes and system performance. We are entering an exciting new chapter of growth and transformation. Our strategic vision emphasizes brand recognition, revenue diversification and growth, and the ability to innovate in response to emerging healthcare challenges. The Governance & Operations Coordinator is a newly created role at HL7 International, established to bring dedicated focus to the day-to-day execution that keeps our Board governance, committee and working group operations, and leadership coordination running smoothly. Reporting to the COO and working closely with the CEO, this is a high-ownership position for someone who thrives on keeping complex, multi-stakeholder work organized, on track, and ahead of the curve. This is an early-career opportunity for someone who is highly organized, tech-savvy, and energized by being the person who makes things happen. You don’t wait to be told what needs to happen — you anticipate it, consult and collaborate across functions as needed, build the systems around your responsibilities, and own the outcome.

Requirements

2–5 years of experience in an operations, coordination, or project-focused role; nonprofit or association experience is a plus.
Proven ability to manage multiple priorities in a fast-moving environment and consistently follow through.
Tech-savvy and comfortable learning and using new tools quickly; familiarity with various AI tools, Microsoft 365 (Outlook, SharePoint, Teams), Zoom, and shared document platforms is expected.
Excellent written communication skills — you can produce a crisp, professional email or summary document with minimal oversight.
High attention to detail and a reputation for getting things done.
Comfortable working with senior leaders and exercising good judgment about priorities and escalation.
Self-starter who figures things out, proposes solutions, and takes initiative.

Responsibilities

Coordinate the full lifecycle of HL7 Board and Board Committee meetings: scheduling, agenda coordination, document preparation, and timely distribution to all participants.
Produce accurate, polished meeting minutes and ensure proper filing, version control, and accessibility of governance documents.
Track action items from Board and committee meetings; follow up proactively with owners and keep leadership informed of open items and deadlines.
Maintain governance calendars, anticipate conflicts or gaps well in advance, and keep all meetings running on schedule.
Coordinate governance communications across HL7’s committees, working groups, and broader community — including meeting announcements, voting processes, elections, and bylaw-related correspondence.
Manage the end-to-end logistics of HL7’s governance election and voting processes.
Maintain current rosters, committee membership records, and governance documentation; ensure all materials are organized, up to date, and easy to find.
Draft clear, professional communications on behalf of the CEO and COO for governance-related outreach.
Coordinate scheduling and logistics for meetings between HL7 leadership and external partners, member organizations, and stakeholders.
Prepare briefing materials, agendas, and follow-up summaries so leadership walks into every meeting prepared and leaves with clear next steps documented and tracked.
Track commitments made with partners and ensure timely follow-through; flag anything at risk of slipping.
Take recurring coordination tasks — research, drafting, scheduling, tracking, and follow-up — and execute them reliably.
Prepare briefs, pre-reads, agendas, and follow-ups.
Arrange domestic and international travel for executive leaders — flights, hotels, ground transportation, and itineraries — anticipating needs and handling changes as needed.
Prepare and submit expense reports accurately and on time, tracking receipts and ensuring compliance with HL7's policies.
Manage open action item queues; track risks and issues with Board or other initiatives as assigned; provide regular status updates and proactively surface anything that needs their attention.
Identify patterns in recurring requests and build lightweight tools, templates, or processes to handle them more efficiently over time.
Exercise sound judgment about what to handle independently vs. what to escalate — and communicate clearly either way.