Gourmet Coffee

Marriott•Greensboro, GA

About The Position

This position involves completing opening and closing duties, which include setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors. The role requires setting up, stocking, and maintaining work areas. Responsibilities include inputting orders into the cash register system, collecting payment, taking orders, recording them in the MICROS system, and preparing food and coffee beverages. The associate will ensure appliances are turned on/off at appropriate times, bus coffee cart areas and tables, and clean dishes, utensils, work areas, tables, and equipment throughout the day. Obtaining the required change for expected business levels and counting the bank at the end of the shift, completing cashier reports, resolving discrepancies, dropping off receipts, and securing the bank are also key duties. The role also requires adherence to all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions to the manager, and completing safety training and certifications. Maintaining a clean and professional uniform and personal appearance, protecting company assets, and maintaining confidentiality of proprietary information are essential. The associate will welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Communication involves speaking with others using clear and professional language, developing and maintaining positive working relationships, and supporting the team to reach common goals. Ensuring adherence to quality expectations and standards is crucial. The job involves reading and visually verifying information in various formats, visually inspecting tools, equipment, or machines, and performing tasks that require physical activity such as standing, sitting, or walking for extended periods. It also includes moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 25 pounds without assistance, grasping, turning, and manipulating objects, moving through narrow, confined, or elevated spaces, moving up and down stairs or service ramps, and reaching overhead and below the knees, including bending, twisting, pulling, and stooping. Other reasonable job duties as requested by Supervisors may also be performed.

Requirements

High school diploma or G.E.D. equivalent.
No related work experience.
No supervisory experience.
None

Responsibilities

Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
Set up, stock, and maintain work areas.
Input orders into cash register system and collect payment from customer.
Take orders, record in MICROS system and prepare food and coffee beverages.
Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times.
Bus coffee cart areas and tables.
Clean dishes, utensils, work areas, tables and equipment throughout the day.
Obtain change required for expected business level.
Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Ensure adherence to quality expectations and standards.
Read and visually verify information in a variety of formats (e.g., small print).
Visually inspect tools, equipment, or machines (e.g., to identify defects).
Stand, sit, or walk for an extended period of time or for an entire work shift.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Move through narrow, confined, or elevated spaces.
Move up and down stairs and/or service ramps.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Perform other reasonable job duties as requested by Supervisors.