Google Administrator (Remote)

ASRC Federal • Reston, VA

2d • Remote

About The Position

ASRC Federal is seeking a qualified Google Administrator to support the Department of Defense Education Activity (DoDEA). This role is responsible for the administration, configuration, and sustainment of the enterprise Google Workspace environment supporting a global user base of educators, administrators, and students. This position is 100% remote. The Google Administrator ensures the secure, reliable, and efficient operation of collaboration services while aligning with DoDEA cybersecurity policies, federal compliance requirements, and enterprise IT standards.

Requirements

• Bachelor’s degree (BA/BS) or equivalent combination of education and experience
• Minimum of 2 to 4 years of experience in system administration, cloud services, or enterprise collaboration platforms
• Active Secret Security Clearance or ability to obtain
• Experience administering Google Workspace in a large enterprise or educational environment
• Strong knowledge of identity and access management, including integration with directory services such as Active Directory
• Familiarity with cloud security principles, including access control, data protection, and compliance frameworks
• Experience supporting geographically dispersed users in a global environment
• Strong troubleshooting, analytical, and problem-solving skills
• Excellent written and verbal communication skills

Nice To Haves

• Google Workspace Administrator Certification
• Experience supporting K-12 or higher education environments
• Familiarity with DoD cybersecurity frameworks (e.g., RMF, STIGs, IL requirements)
• Experience with scripting/automation (e.g., GAM, PowerShell, APIs)
• ITIL Foundation or similar service management experience

Responsibilities

• Administer and maintain the Google Workspace environment, including Gmail, Drive, Docs, Sheets, Meet, Calendar, and associated services
• Manage user accounts, organizational units (OUs), groups, roles, and permissions within the Google Admin Console
• Implement, enforce, and monitor security controls including multi-factor authentication (MFA), data loss prevention (DLP), endpoint management, and access controls
• Monitor system health, performance, and usage metrics using administrative dashboards and reporting tools
• Provide Tier 2/3 support for Google Workspace-related incidents, service requests, and escalations
• Troubleshoot and resolve issues related to mail delivery, file access, sharing permissions, synchronization, and user provisioning
• Support identity and access management integration with enterprise directory services (e.g., Active Directory, SSO solutions)
• Collaborate with cybersecurity and compliance teams to ensure adherence to DoDEA policies, RMF controls, and DoD security requirements
• Develop and maintain system documentation, standard operating procedures (SOPs), and knowledge base articles
• Deliver user guidance, training materials, and best practices to improve adoption and effective use of Google Workspace tools
• Support audits, inspections, and reporting requirements related to system usage, access, and compliance

Benefits

• Tasks shall be completed in accordance with established organizational policies, procedures, and Service Level Agreements (SLAs).
• 90% of assigned tasks are expected to be completed on time.
• No more than 10% rejection rate per quarter for deliverables.
• Timely response and resolution of incidents and service requests in alignment with contract performance metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level