Golf Shop Attendant
About The Position
As part of the Golf Operations team, your essential functions and responsibilities include, but are not limited to: Promptly assist members and guests with merchandise and booking inquiries. Check in members and guests, assign golf carts, and maintain appropriate logs. Assist members and guests with merchandise questions and purchases. Process transactions and maintain the front counter. Ensure merchandise displays are organized and maintained to presentation standards. Maintain cleanliness and organization of the golf shop. Handle member requests in a courteous, professional, and timely manner. Assist with merchandise inventory as needed. Support other areas of the club as needed to ensure seamless operations. Maintain personal appearance standards and wear assigned uniforms. Adheres to all Dormie Network’s policies, procedures and service standards. Work collaboratively with all employees to support an efficient and positive team environment. Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.
Requirements
- Communicates clearly and professionally, both verbally and in writing.
- Demonstrates strong interpersonal and customer service skills.
- Exhibits strong organizational skills with attention to detail.
- Manages time effectively and balances multiple responsibilities.
- Applies basic analytical and problem-solving skills.
- Performs well in a fast-paced and occasionally high-pressure environment.
- Accurately follows written and verbal instructions.
- Works independently with minimal supervision.
- Proficient in Microsoft Office Suite or comparable software.
- Maintains confidentiality when handling sensitive or proprietary information.
Nice To Haves
- Previous experience in a customer service or hospitality role preferred.
Responsibilities
- Promptly assist members and guests with merchandise and booking inquiries.
- Check in members and guests, assign golf carts, and maintain appropriate logs.
- Assist members and guests with merchandise questions and purchases.
- Process transactions and maintain the front counter.
- Ensure merchandise displays are organized and maintained to presentation standards.
- Maintain cleanliness and organization of the golf shop.
- Handle member requests in a courteous, professional, and timely manner.
- Assist with merchandise inventory as needed.
- Support other areas of the club as needed to ensure seamless operations.
- Maintain personal appearance standards and wear assigned uniforms.
- Adheres to all Dormie Network’s policies, procedures and service standards.
- Work collaboratively with all employees to support an efficient and positive team environment.
- Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
