Golf Shop Attendant

Briggs Ranch Golf Club • San Antonio, TX

8d • Onsite

About The Position

As a Golf Shop Attendant, this role plays a key part in creating a welcoming, service-driven environment for members and guests through attentive support, professionalism, and teamwork. As part of the Golf Operations team, your essential functions and responsibilities include, but are not limited to: Promptly assist members and guests with merchandise and booking inquiries. Check in members and guests, assign golf carts, and maintain appropriate logs. Assist members and guests with merchandise questions and purchases. Process transactions and maintain the front counter. Ensure merchandise displays are organized and maintained to presentation standards. Maintain cleanliness and organization of the golf shop. Handle member requests in a courteous, professional, and timely manner. Assist with merchandise inventory as needed. Support other areas of the club as needed to ensure seamless operations. Maintain personal appearance standards and wear assigned uniforms. Adheres to all Dormie Network’s policies, procedures and service standards. Work collaboratively with all employees to support an efficient and positive team environment. Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.

Requirements

• Demonstrates strong interpersonal and customer service skills in daily member and guest interactions.
• Communicates clearly and professionally, both verbally and in writing.
• Exhibits solid organizational skills with attention to detail in merchandise handling and operational tasks.
• Manages time effectively and balances multiple responsibilities throughout the shift.
• Applies basic analytical thinking and problem-solving skills to routine situations.
• Works independently within assigned responsibilities and seeks guidance when needed.
• Demonstrates proficiency in Microsoft Office Suite or comparable software to support daily operations.
• Accurately follows written and verbal instructions and established procedures.
• Maintains confidentiality when handling sensitive, proprietary, or member-related information.
• Ability to work a flexible schedule that includes evenings, weekends, holidays, and varying shifts based on Club operations and member needs.
• Prolonged periods of standing and walking.
• Ability to bend, stretch, twist, and turn.
• Ability to visually inspect merchandise items and member equipment for cleanliness and presentation.
• Ability to lift and carry up to 50 pounds.
• Ability to communicate effectively with others.

Nice To Haves

• Previous experience in a customer service or hospitality role preferred.

Responsibilities

• Promptly assist members and guests with merchandise and booking inquiries.
• Check in members and guests, assign golf carts, and maintain appropriate logs.
• Assist members and guests with merchandise questions and purchases.
• Process transactions and maintain the front counter.
• Ensure merchandise displays are organized and maintained to presentation standards.
• Maintain cleanliness and organization of the golf shop.
• Handle member requests in a courteous, professional, and timely manner.
• Assist with merchandise inventory as needed.
• Support other areas of the club as needed to ensure seamless operations.
• Maintain personal appearance standards and wear assigned uniforms.
• Adheres to all Dormie Network’s policies, procedures and service standards.
• Work collaboratively with all employees to support an efficient and positive team environment.
• Consistently greet members, guests, and fellow employees with professionalism, enthusiasm, and a willingness to help.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED