DH-GOLF SHOP ATTENDANT

Freed Corp • Huntsville, ON

9d • CA$0 - CA$18 • Onsite

About The Position

The Golf Shop Attendant plays a key role in the daily operation of Deerhurst Resort’s two golf courses. This position is responsible for delivering exceptional guest service while efficiently managing check-ins, tee time bookings, and retail operations within the golf shop. Acting as a welcoming and knowledgeable guest service representative, the Golf Shop Attendant ensures members and guests enjoy a seamless, professional, and memorable golf experience.

Requirements

• Must be legally eligible to work in Canada.

Nice To Haves

• High School Diploma
• Knowledge of golf merchandise and equipment
• Previous golf course experience
• Cash handling experience
• Comfort working with computers and point-of-sale systems
• Strong guest-service orientation with excellent interpersonal skills.
• Ability to work collaboratively within a team and take initiative when appropriate.
• High attention to detail with a commitment to organization and cleanliness.
• Professional, energetic, flexible, and dependable.
• Enjoys delivering outstanding service and supporting the needs of others.
• Clear and effective communicator with a polished telephone manner.
• Confident sales ability and product knowledge within a retail environment.
• Accurate and reliable handling of sales transactions.
• Proficient in computer systems used for daily operations.
• Thrives in fast-paced and dynamic environments.
• Maintains composure and professionalism during challenging situations.
• Demonstrates sound judgment and quick, accurate decision-making.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Greet members and public players upon arrival in a friendly and professional manner.
• Verify reservations, confirm tee times, and ensure guests have all required information and equipment prior to play.
• Assist members and the public with booking future tee times.
• Accommodate preferences when possible and provide accurate information on course availability, tournaments, and special events.
• Maintain the overall organization, cleanliness, and presentation of the golf shop.
• Restock merchandise as required and assist guests with the selection and purchase of golf equipment, apparel, and accessories.
• Accurately process retail transactions.
• Serve as a primary point of contact for all golf-related inquiries.
• Provide recommendations, resolve concerns, and ensure a high level of guest satisfaction throughout each visit.
• Answer phone calls and respond to emails in a professional and timely manner.
• Process payments and maintain accurate records of reservations, sales, and inventory.
• Develop and maintain a strong understanding of both Deerhurst golf courses, including layouts, rules, policies, and daily conditions.
• Work closely with golf professionals, grounds, and food & beverage teams to support smooth daily operations and consistent service standards.

Benefits

• Complementary activities such as Golf, Recreation activities, pool and gym access.
• Discounts on food, clothing and concessions, and hotel stays.
• Affordable staff housing is available on site and includes laundry, internet, shuttle service.
• Gain experience in a fun environment
• Free resort pass access: complimentary access to all on site activities and amenities, pool, gym and more!
• Hotel, retail and restaurant discounts
• Meet new people and work within a great team

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED