Golf Shop Attendant - Mastick Golf Course

Cleveland Metroparks • Cleveland, OH

177d • Onsite

About The Position

The Golf Shop Attendant operates a point-of-sale system to sell merchandise, greens fees, and food and beverage. This role involves handling cash transactions, assisting customers with merchandise selection, and providing outstanding customer service. The attendant will also receive and resolve customer complaints when possible, and keep their supervisor informed of significant issues. Safety and efficiency in carrying out duties are paramount to maintaining a safe work environment. The position also includes performing related duties as assigned.

Requirements

• Age 18 or older to handle beer in sealed containers in connection with wholesale or retail sales.
• Ability to work weekends and holidays.
• Knowledge of golf preferred.
• Ability to establish and maintain good public relations with guests.
• Ability to perform work with a high degree of accuracy and organization.
• Ability to work cooperatively with others.
• Ability to perform with considerable independence and initiative.

Nice To Haves

• Prior experience in retail or as a cashier preferred.

Responsibilities

• Operates a point-of-sale system to sell merchandise, greens fees, and food and beverage.
• Handles cash transactions for greens fees, merchandise, and food and beverage in conformity with Park District policies and procedures relating to cash handling.
• Assists customers with merchandise selection.
• Provides outstanding customer service to all guests.
• Receives visitors’ complaints and resolves complaints when possible. Informs supervisor of unresolved complaints.
• Keeps direct supervisor promptly informed of key/significant issues or concerns.
• Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
• Performs related duties as assigned or apparent.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed