About The Position

Golf carts do not clean themselves and range balls definitely do not jump back into the buckets on their own. We need a person who treats every player with genuine respect even if their drive ends up in the tall grass. Doing the right thing stays our focus even when you are working solo at the far end of the course. Your shift centers on making the customer experience excellent by keeping water coolers full and the first tee running on time. This role demands a professional attitude while handling heavy range pickers or helping a golfer with a question. You will spend the day moving around outside and solving problems with a calm approach. People who take pride in their work and value our local community will thrive in this environment. Must be 16 years old by time of hire The starting hiring rate for this role is $17.00/hour. This is classified as VHNE (Variable Hour Non-Benefit Employee), where the selected candidate will work less than 29 hours per week. This position does not provide medical benefits. This position earns sick leave in accordance with the Healthy Families and Workplace Act. The City of Aurora will conduct ongoing screenings of applications on a first-come, first-served basis; as soon as we determine we have a qualified pool of applicants, this position may close quickly and without notice. This job announcement is for collecting candidate applications for current and future Golf Shop Outside Service Associates. Applicants will be contacted only when a position need is identified, and their qualifications match the position's needs. The selected applicant(s) will undergo the following conditions: Background Check (if over 18) Position overview: Performs a variety of manual and skilled functions associated with daily golf shop outside services at one of the city owned golf courses. Primary focus of position is making sure all outdoor amenities and services are provided to customers in a professional manner aimed at maximizing the overall customer experience. The Golf Division operates the courses as a division of the Parks, Recreation and Open Space Department.

Requirements

  • Must be 16 years old by time of hire
  • Good interpersonal skills that allow for friendly interactions with the public and employees
  • Good communication skills both orally and written
  • Ability to establish and maintain effective working relationships with employees at all levels of organization
  • Ability to handle sensitive situations with tact and diplomacy
  • Ability to solve problems, negotiate and handle stressful situations in a positive manner
  • Colorado Driver’s License

Nice To Haves

  • Previous experience and knowledge about the game and preferably experience in a golf related job

Responsibilities

  • Assist customers with inquiries and create a welcome environment
  • Keep staging area stocked with carts and ensure used carts are removed and cleaned
  • Monitor driving range and ball machine to ensure proper setup and sufficient supply of clean range balls
  • Operate range picker when range ball supplies are running low or when necessary to do a clean pick
  • Pick up trash around clubhouse and out on course when required
  • Ensure water coolers on course have sufficient supply of clean drinking water
  • Provide marshaling services to monitor flow of play on course and address problem situations
  • Provide starter services on first tee to ensure timely start of all scheduled groups
  • Maintain communication with pro shop to address any operational issues that need addressed
  • Provide support for various tournaments, league, or other special event activities
  • Performs other duties as assigned

Benefits

  • Competitive total compensation package
  • Well-Funded General Employees Retirement Plan
  • On-site fitness center and overall employee well-being programs
  • Internal educational programs to assist with career advancement
  • Access to innovation workspaces
  • Rich benefits package with low employee costs
  • Generous paid-time-off program (Vacation, Sick and Personal leaves)
  • Retirement pension plan
  • Rewarding public sector work impacting a large and diverse community
  • Growing city and employee population
  • Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
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