GOLF SHOP ASSISTANT FT-Litchfield
About The Position
The Golf Shop Assistant is responsible for ensuring members and guests are greeted professionally and courteously, answering questions, and providing assistance and information. This role involves operating the point of sale system, collecting fees, and maintaining the cleanliness and appearance of the golf shop and merchandise displays. The assistant will also be involved in selling merchandise, anticipating customer needs, and managing the opening and closing procedures for the golf shop and storage areas. A key aspect of the role is promoting the service philosophy of Founders Group and maintaining a high profile with members and guests.
Requirements
- Good organizational skills.
- Good verbal skills.
- Ability to use logical or rational thinking to solve problems.
- Ability to perform basic mathematical calculations, including calculations involving fractions, decimals, and percentages.
- Ability to provide effective written and verbal instructions, as well as the ability to carry out detailed written or verbal instructions independently.
- Ability to effectively inspect professional golf shop merchandise displays and outside operations golf areas.
- Requires regular attendance, teamwork, initiative, dependability, and promptness.
- Ability to perform moderate physical work; may be required to lift up to 60 pounds occasionally, up to 45 pounds frequently, and up to 25 pounds regularly.
- Ability to perform such activities as required such as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five (5) hours without sitting.
Nice To Haves
- First aid certification preferred.
Responsibilities
- Ensure that all members and guests are greeted and welcomed in a professional and courteous manner.
- Answer questions and provide assistance and information to customers.
- Answer telephone to schedule future starting times and communicate information in a pleasant and professional manner.
- Accurately operate point of sale system, verify the accuracy of prices of state and federal taxes and other changes on all sales tickets. Collect green fees and cart fees.
- Assist in the development of standards and maintain responsibility for cleanliness and appearance of Golf Shop storage areas and merchandise displays.
- Committed to being a leader in customer service by utilizing the principles and beliefs outlined in the SCORE customer service program.
- Professionally communicate information, sell merchandise, and become fully knowledgeable in all products and sales techniques. Anticipate the needs of members and guests and offer appropriate merchandise alternatives.
- Ensure that the displays are kept at par stock inventory levels at all times and that the appearance of the displays meets or exceed company standards.
- Responsible for managing, opening, closing, and securing golf shop and storage areas using established procedures.
- Maintain a high profile with membership and guests and promote the service philosophy of Founders Group.
- Indirectly manage the Locker Room Supervisor and Outside Operations Supervisor (direct line responsibility to the Head Professional).
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
