Golf Shop Ambassador

Freed Corp • Gravenhurst, ON

4d • Onsite

About The Position

The Golf Shop Ambassador will be responsible for customer service and sales of golf merchandise and services. The Golf Shop Ambassador performs a variety of duties including, but not limited to, customer service in the golf shop, answering the phone, booking tee times, ensuring carts and other equipment is prepared, cleaning and stocking the Golf Shop and assisting the Director of Golf as needed. Muskoka Bay Resort redefines what it means to play and stay; to relax and live. Our resort features spectacular amenities through every season. This magnificent property boasts a superior, first-class golf course, The Cliffside Restaurant with spectacular views from the patio, a brand-new 88 room hotel, scheduled to open in 2026. This hotel will feature a one-of-a-kind, landmark rooftop restaurant with a pool and unobstructed views of picturesque Muskoka. Be a part of the exciting change and choose Muskoka Bay Resort as your employer of choice!

Requirements

• Must have a G1 license to operate golf carts
• Smart Serve certified
• Previous customer service experience in the golf industry an asset
• Must be punctual for early morning start times
• Available to work weekends and holidays
• Must work well in team-oriented environment
• Ability to work in various types of weather conditions (hot, cold, wet).
• Good communication and organizational skills
• Excellent customer service
• Must be eligible to work in Canada

Responsibilities

• Work with and assist the Professional Team with the day-to-day responsibilities of the golf department.
• Greet and assist each guest with exceptional levels of customer service.
• Assist with set up for tournaments and other duties as assigned.
• Follow all opening and closing procedures.
• A variety of duties but not limited to customer service, cleaning and stocking the golf shop.
• Making sure inventory levels in the golf shop are full and accounted for.
• Checking in of guests and members daily.
• Answering the phone to book members and guests tee times
• Always ensure that guests with special requests are recognized and attended to with pleasure.
• Maintain open communication with other departments.
• Promote the golf club and the community.

Benefits

• Competitive compensation package that will be commensurate with experience.
• Complimentary amenity access to all Resorts within Freed Hotels & Resorts Portfolio (Muskoka Bay, Horseshoe Resort, Deerhurst Resort), discounted F&B, lodging, events and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed