Outside Services Attendant

Discovery Land Company•Makena Golf & Beach Club, HI

3d•Onsite

About The Position

Makena Golf & Beach Club, located on Maui, HI, is seeking a Golf Services Attendant to join the Golf Operations Department. This role is responsible for ensuring exceptional service to guests and maintaining the smooth operation of golf facilities. The attendant will interact with golfers of all skill levels, providing assistance with equipment handling and preparation for their rounds. This position is key to creating the Discovery Land Company experience for members and employees.

Requirements

High school diploma or equivalent preferred.
Previous experience in a customer service role, preferably in a hospitality or golf-related environment.
Knowledge of golf etiquette, rules, and terminology is preferred, but not required.
Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
Ability to work in a team environment.
Ability to stay calm and focused during the busiest of times.
Ability to read, write, speak, and understand English; additional languages preferred.
Ability to meet the physical demands of the position including, but not limited to, working indoors and outdoors in all weather conditions, standing, walking, and moving for periods of greater than eight (8) hours, and lifting and carrying items sometimes greater than fifty (50) pounds.

Responsibilities

Greet members upon arrival and departure on the range.
Assist with service during their round and promptly respond to any player requests.
Work in conjunction with valet team and assist as needed.
Communicate with departments regarding members transitioning through property.
Stock and restock golf carts with beverages, towels, and any other amenities as needed throughout the day.
Ensure an adequate number of carts are staged and ready for use at all times.
Maintain clean shuttles, club carts, and personal golf carts throughout the day.
Clean all players clubs (to include members, guests, and prospects) before and after each round.
Count clubs prior to putting them in storage or sending back to the valet area.
Complete daily set-up/breakdown of all range equipment, amenities, and activities.
Perform closing duties including removing range furniture, washing golf balls, restocking buckets, cleaning carts, and plugging carts into a charging station.
Assist in the Golf Shop as a retail associate as requested.
Accurate tracking of all daily golf activity.
Assist with monthly inventory count.
Provide caddie services if qualified and requested by the Director of Golf.
Attend department meetings and trainings as necessary.
Perform any other duties as assigned.