Golf ProShop Merchandiser

Sharon Heights Golf & Country • Menlo Park, CA

3d

About The Position

The Golf ProShop Merchandiser is responsible for sourcing, procuring, displaying, and managing the Golf ProShop merchandise inventory. This position is critical for delivering a hospitality-focused retail experience that aligns with the Club's brand and enhances the member experience.

Requirements

• High school diploma or equivalent required
• 3-5 years of retail experience in relevant sports or fashion merchandising role(s) required
• Experience conducting sales via POS terminal/system (e.g. Jonas) required
• Strong customer service and interpersonal skills
• Intermediate or higher understanding of the game of golf, golf etiquette
• Knowledge of golf brands, equipment, and apparel trends
• Creative eye for product presentation and visual merchandising
• Organized and detail oriented with administrative capability
• Strong written and spoken communication skills, ability to communicate professionally and hospitably with members via phone, email, and in-person
• Self-initiating, solutions oriented
• Must be able to lift and carry 50 lbs, as well as stand for extended periods of time
• Frequent standing, walking, lifting, bending, stooping, squatting
• Ability to work flexible hours, including some weekend and holiday availability required

Nice To Haves

• Post-secondary education in business-focused sports management preferred but not required
• Association of Golf Merchandisers Certified Retail Manager credential preferred but not required
• Experience in private Golf & Country Club industry strongly preferred

Responsibilities

• Provide a warm, personalized experience for members and guests, fostering a ProShop atmosphere that is inviting, attentive, and reflective of the club’s hospitality standards
• Maintain understanding of member preferences, develop merchandising plan in alignment with club priorities
• Source and procure merchandise that aligns with member preferences, seasonal trends, and club standards; anticipating member needs
• Build and maintain strong vendor relationships; negotiate pricing and terms
• Manage and maintain appropriate levels of stock, receiving and processing new merchandise, conducting regular inventory counts, and managing storage areas
• Design and maintain compelling and organized displays, periodically updating shop layout and implementing seasonal and promotional displays
• Receive and price inventory using Jonas POS software, process sales transactions; manage special orders in GolfGenius to ensure timely communication and delivery, manage price changes, etc.
• Maintain cleanliness and organization in all retail and storage areas
• Support club events, tournaments, and promotions with targeted merchandise offerings
• Collaborate with ProShop staff to establish and maintain shared understanding of merchandising standards and product information
• Coordinate with Finance for invoice processing, inventory controls, sales forecasting, and cost controls
• Process invoices and credits to appropriate general ledger accounts through Beanworks accounts payable platform
• Perform month-end account reconciliations, collaborating with Finance to resolve any discrepancies
• Track and analyze sales data to inform merchandising decisions, adjusting product mix based on demand, seasonality, and member feedback
• Regularly track retail price adjustments from vendors, process credits net-downs are issued and adjust price on applicable items in the Golf Shop
• Continuously seek opportunities to elevate the retail experience

Benefits

• Meals provided Tuesday through Sunday
• Scholarship program for Education/Tuition assistance for yourself or child(ren)
• Health benefits including medical, dental, vision
• Paid Time Off
• Holiday Bonus
• 401(k) after 3 months of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED