Golf Pro Shop Attendant
Town of Castle Rock•Castle Rock, CO
•Onsite
About The Position
The Town of Castle Rock is seeking a Golf Pro Shop Attendant to join their team. This role involves assisting with facility operations, providing exceptional customer service to golfers, and supporting various golf-related activities. The ideal candidate will value teamwork, cooperation, and quality communication, and will be committed to providing exceptional public service while encouraging creativity and innovation.
Requirements
- High School Diploma or GED
- Six (6) months’ outside service operation experience; or six months’ customer service experience that includes cash handling and familiarity with golf; or any equivalent combination of education, training, and experience.
- Exceptional customer service skills
- Effective oral communication skills for following instructions and answering customer questions in person and via phone
- Ability to establish and maintain effective working relationships
- Knowledge of basic math skills
- Skill in operating a cash register
- Must satisfactorily complete a criminal background check prior to commencing employment.
Nice To Haves
- Familiarity with golf
Responsibilities
- Assists with facility opening procedures
- Greets customers and provides customer service by answering basic questions and responding to basic concerns regarding play and services available at the course in person and over the phone
- Ensures proper check-in, collects fees from golfers, and assigns tee times
- Sells range balls, merchandise, and rental equipment
- Operates the cash register and Point of Sale (POS) software
- Makes proper change and counts cash receipts at the end of each day
- Assists with tournament set-up and operations; Creates signage, provides name tags and range balls, and helps customers with gift certificate redemptions
- Leads playing groups to their tee-off hole and assists with scoring the event upon completion
- Ensures consistency in play with the starter sheet
- Assists with inventory control of merchandise
- Responsible for maintaining the golf shop in a clean, orderly and fully stocked condition
- Assists with facility closing procedures; Complete golf shop closing checklist; Ensures all closing duties for outside services are complete
- May assist in the annual Junior Golf Academy classes
- May help train new Golf Shop Attendants
- Performs other duties as assigned or required
Benefits
- The Town of Castle Rock is an Equal Opportunity Employer.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
