Golf Pro Shop Associate - Seasonal

Roberts Resorts & Communities•Apache Junction, AZ

2d•Onsite

About The Position

The Golf Shop Attendant promotes the game of golf and the club while providing the upmost hospitality and service to the guests of the club. They respond to inquiries and make tee-times for guests both in person and on the phone. The Golf shop Attendant assists in overseeing outside golf operations and staff to ensure proper performance while following all daily procedures and policies. About Roberts Resorts & Communities: This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

Requirements

Proficient in providing outstanding service to guests and residents, ensuring their needs are met with excellence
Ability to convey information clearly and persuasively to individuals and groups of customers or associates
Capable of applying common sense understanding to carry out instructions provided in various formats, whether written, oral, or diagram form
Skilled in addressing challenges that may arise, particularly those involving multiple variables in standardized situations
Demonstrated track record of providing exceptional customer service, highlighting the ability to effectively meet guests' needs
Must exhibit a strong willingness to learn and participate in new golf programs, coupled with excellent communication and organizational skills, meticulous attention to detail, and a high level of drive and motivation
Flexibility in schedule, including availability for evening and weekend shifts, is essential for this role

Nice To Haves

Preference for candidates with golf education background

Responsibilities

Ensure every guest has a memorable experience by providing excellent customer service and promptly addressing any inquiries or concerns
Make tee time reservations for guests, promote golf and club amenities, and assist guests with renting carts while completing necessary paperwork
Maintain cleanliness and organization of the pro-shop and office areas, including ordering merchandise and ensuring proper storage and display
Accurately check in golfers, handle cash transactions, and adhere to cash handling procedures while upholding operational standards
Manage inventory levels, open and close the pro-shop, and reconcile cash register at the end of each shift, making deposits as required
Prepare golf carts for member and guest use, ensuring they are free of debris and stocked with necessary items like towels and scorecards
Operate equipment to retrieve range balls from the driving range and maintain cleanliness of golf carts, including washing and sanitizing as needed
Assist guests in safely operating golf carts, providing instruction as necessary, and arranging range balls and baskets according to club standards
Performs other related duties as assigned