Golf Operations Intern - Summer 2027
Grand Traverse Resort and Spa•Acme, MI
•Onsite
About The Position
As a Golf Operations Intern for Summer 2026, you will be the welcoming face of our course, assisting guests from the moment they arrive by managing tee time reservations, handling pro-shop retail operations, and providing exceptional service. Working closely with our professional golf staff, you will master the daily logistics of golf operations and gain the essential guest-relations skills needed to succeed in resort management.
Requirements
- MUST BE currently enrolled at a University, College, or Community College and receive college credit for the Internship
- Good knowledge and experience using computer.
- Must be able to communicate well with others.
- Must be able to pass a background investigation and drug screen as a condition of employment.
Nice To Haves
- Previous knowledge of golf course operations & etiquette preferred
- Customer service & cashier experience helpful
- Prior experience with Microsoft Excel is helpful.
Responsibilities
- Consistently communicate with guests utilizing 4 Diamond verbiage
- Greet golfers and other guests as they enter the Pro Shop
- Project a pleasant attitude to all guests, members and fellow performers
- Use of computer to check-in golfers on the electronic tee sheet (EZ Links)
- Check-in golfers and other guests at the register using Point of Sale software (Abacus 21)
- Be familiar with the Pro Shop retail items and help the guests on the Sales floor
- Responsible for handling cash, credit cards, room charges, gift certificates and member charges
- Promote other areas of the Resort including Spa, Retail, Rooms, Food and Beverage, etc…
- Communicate with the Maintenance crew daily on conditions and golf car restrictions
- Communicate with Starters and Player Assistants on additions to tee sheet and other items
- Politely answer phones within three rings
- Properly book tee times on EZ Links
- Keep the Pro Shop clean and in order
- Complete all assignments requested of you
- Must follow proper grooming and dress standards set forth by GTRS Employee Handbook
- Maintain open line of communication with Supervisor
- Use computer to complete End-of-Day reports and perform daily cash drops
- Must understand and abide by environmental practices of the Resort
- Attend bi-weekly intern meetings and committee meetings
- Complete internship projects
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
