Golf Operations Internship Summer 2027

Wilderness Resort•Wisconsin Dells, WI

About The Position

The Summer Internship Program offers students professional development, hands-on experience, and insight into hospitality careers. Interns work closely with a management-team mentor, build basic professional skills related to department management, and meet regularly with their mentor to review accomplishments, discuss opportunities for improvement, and set goals. At Wild Rock Golf Club, a premier golf destination known for its championship course, facilities, and guest service, the Golf Operations Intern takes an active role in daily golf operations, guest service, and tournament execution. The internship provides practical exposure to how a professional golf facility operates, including opportunities to network with PGA professionals and learn about resort golf management. The program offers experience in resort golf operations and guest experience, customer service, event management, retail operations, tee-sheet management, tournament logistics, player relations, golf merchandising, and professional shop management. Interns also receive mentorship and career guidance within the golf hospitality industry.

Requirements

  • College student pursuing a degree in Golf Management, Hospitality, Sports Management, or Business.
  • Enthusiastic and professional attitude with a strong work ethic.
  • Passion for golf, customer service, and teamwork.
  • Willingness to work early mornings, weekends, and holidays.
  • Strong communication and organizational skills.
  • Interest in pursuing a career in golf management, hospitality, or a related field.

Responsibilities

  • Assist with merchandising, inventory management, and point-of-sale systems.
  • Help manage tee times, guest check-in, and phone inquiries.
  • Provide customer service at the bag drop, staging area, and practice facilities.
  • Support pace-of-play management and respond to on-course guest needs.
  • Maintain presentation standards at the first tee and practice facilities.
  • Assist with setup and execution of corporate and resort golf outings.
  • Prepare signage, scoring materials, cart staging, and rules sheets.
  • Monitor course flow and maintain cart fleet organization.
  • Enforce course policies professionally and courteously.

Benefits

  • Hands-on professional development and golf operations experience.
  • Mentorship and career guidance.
  • Networking opportunities with PGA professionals and resort management staff.
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