Golf Operations Assistant

Peninsula Leisure Learning Portal
Onsite

About The Position

Centenary Park Golf Course is embarking on an exciting new phase with Peninsula Leisure taking over management in early July. This role is a key part of building a team to shape the future of this iconic community venue. As a Casual Golf Operations Assistant, you will support the smooth, safe, and efficient running of daily operations, working across both front-of-house and back-of-house tasks to create a welcoming and professional environment for all golfers and guests. This role is ideal for someone who enjoys variety, teamwork, and being part of a vibrant community facility.

Requirements

  • Current CPR
  • Current First Aid
  • Current Police Records Check
  • Current Working with Children Check
  • Experience in front-of-house operations within golf, sport, leisure or similar environments
  • Knowledge of golf programs, coaching environments or participation pathways
  • Experience working with golf professionals, coaches or instructors
  • Familiarity with golf booking systems such as MiClub (or similar)
  • Strong customer service skills and a genuine commitment to creating great experiences
  • Excellent verbal and written communication skills
  • Initiative, problem-solving ability and sound decision-making
  • Resilience, adaptability and a strong values alignment

Nice To Haves

  • Responsible Service of Alcohol (RSA)

Responsibilities

  • Delivering outstanding customer service at reception and in the café
  • Processing point-of-sale transactions and managing bookings, in person, via phone and online
  • Handle customer feedback and escalate issues as required
  • Provide basic advice on golf equipment and apparel as well as assisting with hire equipment management (carts, clubs, range balls)
  • Oversee driving range operations to ensure a positive experience for all users
  • Preparing and serving basic food and beverage items
  • Maintaining a clean, well-presented café and service area in line with food safety standards
  • Supporting course operations including stock handling, marshalling assistance, and event/program setup
  • Working alongside PGA professionals and casual staff to support coaching programs and participation activities

Benefits

  • Complimentary PARC/PINES membership (gym, group exercise and aquatic access)
  • Flexible working options
  • Professional development opportunities
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