Golf Course Starter - P/T

City of Boca Raton•Boca Raton Golf & Racquet Club, FL

14h•Onsite

About The Position

The Golf Course Starter is responsible for providing excellent service to all golf course patrons. The Starter is responsible for directing players to the first tee at the appropriate tee times. The Starter must maintain accurate tee sheet records and monitor the pace of play on the course. This position is required to work a combination of morning and afternoon/evening shifts on weekdays, weekends and holidays. The Golf Course Starter may be scheduled up to 25 hours per week (3 shifts).

Requirements

Any combination of education and experience equivalent to graduation from high school.
Knowledge of the game of golf and/or golf course operations
Basic computer software, including but not limited to email, for business operations
Golf tee time management software
Basic math functions
Time management
Ability to evaluate situations objectively and make an informed decision judgement
Customer focused interpersonal communications
Problem solving
Communicate clearly and effectively, both orally and in writing
Operate in a high volume, demanding environment
Establish and maintain effective working relationships
Manage and prioritize several tasks at the same time
Work a fluctuating schedule that may occur during the week and/or weekend, including holidays.
Must be able to work flexible hours between 7 am and sunset, including weekends and holidays.
Must be able to stand for more than two hours at a time, stoop and bend, use manual dexterity or fine motor skills, have the ability to distinguish colors, proofread and check documents for accuracy, use a video display terminal, lift and carry articles weighing up to 20 lbs., and push/pull articles weighing up to 50 lbs.
Ability to operate City vehicles including golf cart, driving range picker and other electric or gas golf related vehicles.

Nice To Haves

Previous experience in customer service and golf operations preferred.

Responsibilities

Provides excellent customer service
Greets and welcomes customers
Provides golf course information to the customers
Manages daily tee sheets using Club Caddie software
Arranges players in proper starting order
Verifies that all revenues have been properly charged by inspecting and reconciling receipts
Maintains a clean and orderly work area
Maintains accurate tee sheet records
Monitors pace of play through turn times and communication with Player Assistance
Proficient in all golf course policies (Golfer classifications, rainchecks, refunds, lightning safety, equipment rental, dress code, etc.)