Golf Course Operator - Evergreen Golf Course

City and County of Denver

23h • Onsite

About The Position

Denver Golf, part of the City and County of Denver’s Department of Parks and Recreation, is looking to hire a Golf Course Operator to join their team at Evergreen Golf Course. Evergreen Golf Course, a part of Denver’s Mountain Park system, provides an exceptional 18-hole golf course experience. In this role, you will play a key role in Denver Golf’s mission to be a national leader in the golf industry regarding accessibility, diversity, environmental stewardship, and building the game for the future. As a Golf Course Operator, you will mainly work on the Pro Shop Operations side.

Requirements

• Graduation from high school or the possession of a GED, HiSET or TASC Certificate.
• Five (5) years of experience in assisting in the operation of a golf course, or in golf course maintenance.
• Strong management and team building skills
• Experience assisting with golf tournaments and all aspects of a golf retail operation
• Experience assisting with managing and influencing a high volume of employees
• Superior attention to detail and organization skills
• Basic understanding of accounting and budgeting
• Outstanding customer service skills
• Process oriented and logical thinking skills

Nice To Haves

• PGA or LPGA member or apprentice who has completed level 2 and is in good standing preferred, but not required
• Experience as an assistant golf professional or head pro preferred but not required
• Experience using an industry preferred point of sale and Teesheet software preferred

Responsibilities

• Design, implement and market pace of play and tournament programs to increased course revenue and enhance customer satisfaction
• Collaborate with Parks and Recreation Marketing team to create and implement innovative marketing initiatives for the course
• Manage the operations of the pro shop and golf car fleet; supervising personnel involved in the staging, marketing, appearance and profitability of golf car fleet
• Oversee all retail aspects of the pro shop
• Respond to guest concerns in a professional manner, and ensure staff maintain/exceed our top-notch customer service standards
• Work with Golf Course Superintendent to coordinate daily play, tournament and other golf activities, to balance play and conditioning to appropriate levels; to provide maximum service and enhance revenue
• Assist with development of departmental budget, and conduct general accounting duties
• Enforce golf course rules and regulations and maintain PGA standards and policies
• Develop performance evaluation program for functions within the unit, monitors and documents employee performance, provides ongoing feedback regarding levels of performance, and formally evaluates employees in relation to performance
• Submit timecards on time and accurately
• Perform other related duties as assigned or requested

Benefits

• Competitive pay
• Great benefits
• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year
• 11 paid holidays
• 1 personal holiday
• 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED