Golf Course Marshall

Richmond Country Club • Richmond, BC

7h • Onsite

About The Position

Richmond Country Club is seeking a Golf Course Marshall. Reporting directly to the Head Golf Professional, the Golf Course Marshal is responsible for providing members and guests with the RCC Experience by ensuring an enjoyable, well-paced, and safe round of golf. The Marshal supports the overall on-course operation through proactive communication, course care monitoring, and consistent delivery of club standards. We need an individual who possesses integrity and accountability to ensure that Richmond Country Club's professional standards are met with kindness. If you are someone who takes pride in your work ethic have a genuine desire to put your best foot forward, we look forward to receiving your application to be a part of the RCC family!

Requirements

• Applicant must demonstrate the desire to work at a private golf club in close relation with all club members and staff.
• Demonstrated experience in understanding 'pace of play' on the golf course and knowledge of the basic rules of golf.
• Previous experience in providing exceptional customer service is required in a similar industry or background.
• Having a positive, energetic, and friendly yet professional persona with a welcoming and inclusive mindset and a passion for emulating and upholding our core values.
• Exceptional communication skills, both verbal and written.

Nice To Haves

• A sincere passion for Golf (the People, the Business, and the Game) is appreciated.
• Adding your unique sense of quality and work ethic to the Golf operations.
• Additional language abilities such as speaking Mandarin or Cantonese or any other language abilities are an asset.

Responsibilities

• Provide the highest level of customer service on an ongoing basis in an engaging, professional, and friendly manner.
• Maintain an active and visible presence on the golf course to support the member experience and uphold RCC standards. Support for the Golf Pro Shop may also be required.
• Monitor pace of play throughout the day, identify potential delays, and take appropriate action to ensure groups remain on schedule.
• Utilize the Verifeye Pace Tracking System to monitor daily pace trends and identify slow groups; provide accurate reports to the Head Golf Professional for follow-up and potential letter issuance.
• Communicate professionally and respectfully with members and guests regarding pace of play, course care, and club policies.
• Assist in maintaining course conditions by monitoring divots, ball marks, bunker raking, and reporting any course care issues to the Golf Shop or Grounds Team.
• Ensure all players have checked in with the Golf Shop before beginning their round.
• Support the enforcement of club policies, including dress code, etiquette, safety protocols, and practice facility rules.
• Provide timely updates to the Golf Shop regarding on-course flow, weather delays, or conditions affecting play.
• Assist with on-course setup and support during tournaments and events as required.
• Help direct cart traffic, monitor cart usage, and ensure adherence to posted cart rules and restrictions.
• Report accidents, safety concerns, or incidents to the Head Golf Professional immediately.
• Be present and assist with any operational requirements during Club events.
• Support the Golf Operations team with additional duties as assigned.

Benefits

• On-site free parking.
• Staff meal plan.
• Use of the Golf course, Tennis courts and gym (subject to off-peak hours).
• Merchandise discounts and special purchase opportunities in the Golf Pro Shop.
• Employee Sports events such as Golf and athletic tournaments.
• Recognition: RCC prides itself on recognizing our employees in creative ways.
• Team building activities.
• An employer that values internal growth and is committed to succession planning for your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed