Golf Bag Attendant

Biltmore Hotel Limited • Coral Gables, FL

4d • Onsite

About The Position

To provide the guests with the ultimate first impression of the Biltmore golf operation. To ensure that from start to finish that the guest is treated with respect and feels appreciated for their patronage. To provide excellent customer service that exceeds the expectations of the Biltmore mission. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).

Requirements

• High School Diploma is required.
• Golf course experience (preferred)
• Customer service experience (preferred)
• Must be able to: Speak, read, write and understand the English language.
• Compute accurate mathematical calculations.
• Provide legible communication and directions.
• Perform job functions with attention to detail, speed and accuracy.
• Prioritize and organize.
• Think clearly, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Understand guest’s service needs.
• Work cohesively with co-workers as part of a team.
• Work with minimal supervision.
• Maintain confidentiality of guest information and pertinent resort data.
• Use a computer keyboard and possess basic typing skills.
• Possess moderate to advanced computer skills.
• Work in a dynamic and constantly changing environment.
• Adept to multitasking.

Nice To Haves

• Golf course experience
• Customer service experience

Responsibilities

• Comprehend Tee time.
• Comprehend Pace of play.
• Communicate with guests effectively genuinely.
• Star golfers on the first tee in an organized and efficient manner.
• Organize and understand the bag storage and rental club system.
• Attend to the driving range, picking the range and range set-up and breakdown.
• Park, clean and stage golf carts according to a set rotation schedule.
• Prepare golf carts for the guest rounds.
• Close the golf course and secure the golf cart storage and bag storage area.
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED