GMHBC Manager

Albertsons • Corinth, TX

5d

About The Position

Description DUTIES AND RESPONSIBILITIES Customer Service & Sales Maintain an atmosphere of enthusiastic customer awareness, emphasizing fast and friendly service. Assist customers with product suggestions and engage in suggestive selling techniques (telephone, intercom, and in‑person). Answer and respond to incoming calls professionally; resolve customer complaints or escalate to the Store Director as needed. Store Leadership & Oversight Responsible for total store operations in the absence of the Store Director. Monitor daily GM operations, production processes, and profitability. Implement promotional and seasonal displays and maintain department standards. Oversee cleanliness, organization, rotation, and removal of outdated/expired products. Staff Supervision & Training Schedule employees to ensure proper coverage and service levels. Supervise, train, and assign duties to department employees. Ensure employees understand store policies, sales practices, and record‑keeping procedures. Identify and train high‑potential employees for advancement. Monitor employee productivity and evaluate overall performance. Oversee opening and closing procedures performed by department staff. Inventory, Ordering & Merchandising Ensure proper code dating for all products and enforce compliance. Control inventory levels to maintain freshness, quality, and adequate stock. Order general merchandise products and follow division directives for inventory levels. Supervise reclamation processing and maintain organized back‑room and department areas. Control shrink and manage costs. Build GM/HBC displays following company guidelines and seasonal directives. Receiving & Administrative Tasks Perform receiving duties: break down loads, verify invoices, inspect quality, report shortages, and rotate product. Follow temperature requirements, storage standards, and proper packaging techniques. Complete and maintain administrative paperwork, including daily logs, sales and labor reports, and inventory records. Prepare sales and inventory reports; participate in physical inventory every six months. Compliance, Safety & Standards Ensure compliance with retail labeling laws, federal and state regulations, and company code‑dating policies. Maintain safety, cleanliness, and sanitation of work areas, equipment, and displays. Implement emergency procedures during equipment or software malfunctions. Operate computer systems and electronic devices for ordering and department functions. Ensure adherence to company grooming standards and dress code. Perform all duties safely, accurately, honestly, and with integrity. Communication & Team Engagement Attend and participate in sales meetings. Communicate sales goals, department performance, and opportunities to team members. Other Duties Perform additional duties as required.

Responsibilities

• Maintain customer awareness and provide fast, friendly service.
• Assist customers with product suggestions and suggestive selling.
• Answer calls professionally and resolve customer complaints.
• Oversee store operations in the absence of the Store Director.
• Monitor GM operations, production, and profitability.
• Implement displays and maintain department standards.
• Oversee cleanliness, organization, and product rotation.
• Schedule and supervise department employees.
• Train employees on store policies and sales practices.
• Identify and train high-potential employees.
• Monitor employee productivity and performance.
• Oversee opening and closing procedures.
• Ensure proper code dating for products.
• Control inventory levels and order products.
• Supervise reclamation processing and maintain organized areas.
• Control shrink and manage costs.
• Build GM/HBC displays following guidelines.
• Perform receiving duties and verify invoices.
• Follow temperature and storage standards.
• Complete administrative paperwork and maintain records.
• Prepare sales and inventory reports.
• Ensure compliance with regulations and company policies.
• Maintain safety and cleanliness of work areas.
• Implement emergency procedures.
• Operate computer systems and electronic devices.
• Ensure adherence to grooming standards and dress code.
• Attend sales meetings and communicate goals to team members.
• Perform additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed