(USA) GM Coach (Non-Complex) - WM

Walmart•Jefferson City, MO

1d•$65,000 - $100,000•Onsite

About The Position

The GM Coach (Non-Complex) leads and develops teams while overseeing store-area operations, customer service, sales, and financial performance. The role teaches and trains associates, provides feedback through store tours, communicates business direction and expectations, leads change efforts, and helps implement business solutions. It models Walmart’s One Best Way service standards and supports customer-service initiatives, complaint resolution, and process improvements. The position reviews profit-and-loss statements and assists with budgeting, forecasting, and expense control. It oversees merchandise presentation, seasonal transitions, inventory flow, and operational processes, and develops action plans to reduce shrink and meet sales and profit goals. The GM Coach hires, trains, mentors, assigns duties, recognizes associates, sets expectations, and supports staffing, development, and a sense of belonging. It coordinates work with key stakeholders, tracks progress against goals, identifies improvement opportunities, and ensures compliance with company policies and values. The role is expected to demonstrate Walmart’s values by respecting individuals, acting with integrity, serving customers and members, and striving for excellence. This includes building trusting relationships, developing talent, acting ethically and accountably, making data-informed decisions, supporting continuous improvement and new technologies, and contributing to Walmart’s goal of becoming a regenerative company.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successfully complete all job-required training and assessments.
For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including responsibility for performance management, mentoring, hiring, and firing.

Responsibilities

Lead, teach, train, and develop associates; communicate store operations, business initiatives, merchandising, and company direction.
Provide feedback and guidance to associates, including through store tours and collaboration across levels of the organization.
Model exceptional customer service and One Best Way standards; support customer-service initiatives and resolve customer needs, complaints, and issues.
Review profit-and-loss statements and assist with budgeting, forecasting, and controlling expenses in the designated business area.
Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement action plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set clear expectations and support staffing needs.
Build relationships with key stakeholders, coordinate assignments, communicate goals, measure progress, and identify improvement opportunities.
Ensure compliance with company policies and procedures and provide direction on applying them in business processes.
Promote a workplace of belonging, collaboration, accountability, learning, and continuous improvement.
Support Walmart’s goal of becoming a regenerative company through positive impacts for associates, customers, members, and communities, including eliminating waste and participating in local giving.

Benefits

Medical, vision, and dental coverage.
401(k), stock purchase, and company-paid life insurance.
Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
PTO and/or PPTO usable for vacation, sick leave, holidays, or other purposes.
Live Better U Walmart-paid education benefit, covering tuition, books, and fees for eligible programs.
Performance-based bonus awards and annual or quarterly performance bonuses.
Regional Pay Zone differential based on location may apply.
Complex Structure additional compensation may apply based on external factors.