(USA) GM Coach (Non-Complex) - WM

Walmart•Oakland, MD

52d•Onsite

About The Position

This position is responsible for leading and developing teams, driving financial performance, and ensuring a high-quality customer experience. The role involves supervising and developing hourly associates, coordinating job-related activities, and ensuring compliance with company policies and procedures. The company emphasizes a culture of respect, integrity, customer service, and continuous improvement.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
Introduces and leads company change efforts, providing clear expectations and guidance.
Models and demonstrates exceptional customer service standards to store associates.
Manages and supports customer service initiatives.
Ensures customer needs, complaints, and issues are successfully resolved.
Drives the financial performance and sales of the designated store area by reviewing Profit Loss statements.
Manages and assists in budgeting, forecasting, and controlling expenses.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring.
Assigns duties, sets clear expectations, provides associate recognition, and communicates expectations consistently.
Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
Coordinates, completes, and oversees job-related activities and assignments.
Develops and maintains relationships with key stakeholders.
Supports plans and initiatives to meet customer and business needs.
Identifies and communicates goals and objectives, building accountability for and measuring progress.
Identifies and addresses improvement opportunities and demonstrates adaptability.
Ensures compliance with company policies and procedures.
Supports company mission, values, and standards of ethics and integrity.
Implements action plans, utilizes and supports the Open Door Policy, and provides direction and guidance on applying these in executing business processes and practices.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)