(USA) GM Coach (Non-Complex) - WM

Walmart•Hammond, LA

25d•$65,000 - $100,000•Onsite

About The Position

This role focuses on leading and developing teams, driving financial performance, and ensuring operational excellence within a designated store area. The GM Coach is responsible for effectively managing associates, fostering a positive and inclusive work environment, and upholding Walmart's values and mission. This position involves direct supervision of hourly associates, driving sales, managing expenses, and ensuring a high-quality customer experience. The role also emphasizes continuous improvement, adaptability, and a commitment to sustainability.

Requirements

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years general work experience and 1 year of supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

Responsibilities

Leads and develops teams effectively by teaching, training, and actively listening to associates.
Communicates and collaborates with all levels of associates regarding store operations, merchandising, and company direction.
Introduces and leads company change efforts, providing clear expectations and guidance.
Models and demonstrates exceptional customer service standards to store associates.
Manages and supports customer service initiatives.
Ensures customer needs, complaints, and issues are successfully resolved.
Drives the financial performance and sales of the designated store area by reviewing Profit Loss statements and managing budgets and expenses.
Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develops and implements action plans to mitigate shrink and achieve sales and profit goals.
Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, and providing recognition.
Promotes a belonging mindset in the workplace and recruits and develops qualified associates.
Ensures compliance with company policies and procedures.
Supports company mission, values, and standards of ethics and integrity.
Works collaboratively, builds strong and trusting relationships, and communicates with impact, energy, and positivity.
Attracts and retains the best talent, empowers and develops talent, and recognizes others' contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics, and compliance.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first and applies the EDLP and EDLC business models.
Makes decisions based on data insights and analysis, balancing short and long-term priorities.
Displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes.
Drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.

Benefits

Medical, vision and dental coverage.
401(k)
Stock purchase
Company-paid life insurance.
PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit program (tuition, books, and fees paid by Walmart for eligible associates).