(USA) GM Coach (Non-Complex) - WM

Walmart•Owensville, MO

22d•$65,000 - $100,000•Onsite

About The Position

Provides overall leadership and direction for store operations by developing associates, driving customer service excellence, and executing business initiatives. Oversees financial performance through effective management of sales, expenses, and operational processes while ensuring strong merchandising, inventory flow, and shrink control. Ensures a high-quality customer experience by modeling the Better Ways service standards and leading customer-focused programs. Builds and develops talent through hiring, training, coaching, and fostering a culture of accountability and belonging. Maintains compliance with company policies and upholds Walmart’s values by promoting integrity, collaboration, and continuous improvement across all areas of the business.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Leads and develops high-performing teams by training, coaching, and actively listening to associates.
Regularly tours stores using the Tour-to-Teach approach to provide real-time feedback and drive continuous improvement.
Communicates and collaborates effectively with associates at all levels regarding store operations, business initiatives, merchandising, and company direction.
Champions change by setting clear expectations, providing guidance, and aligning teams to execute business solutions and objectives.
Models exceptional customer service by consistently demonstrating the Better Ways service model.
Leads customer-focused initiatives such as Store of the Community and local outreach programs.
Ensures customer concerns and issues are resolved effectively, develops action plans to address gaps, and drives process improvements to deliver a high-quality customer experience.
Drives sales and financial performance by analyzing Profit & Loss statements, supporting budgeting and forecasting, and controlling expenses in alignment with sales.
Oversees merchandise presentation, seasonal transitions, inventory flow, and operational execution.
Implements strategies to reduce shrink and achieve sales and profit goals.
Recruits, hires, trains, and mentors associates while setting clear expectations and providing consistent feedback and recognition.
Builds bench strength by developing associates for future roles and supporting company growth.
Fosters a culture of belonging and engagement to retain top talent.
Coordinates and oversees key initiatives by building strong relationships with stakeholders and aligning efforts to meet business and customer needs.
Establishes clear goals, tracks progress, and holds teams accountable for results.
Identifies opportunities for improvement, adapts to change, and promotes continuous learning.
Ensures adherence to company policies, procedures, and ethical standards.
Promotes Walmart’s mission, values, and Open Door Policy by providing guidance and reinforcing accountability in all business practices.

Benefits

Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
PTO (including sick leave)
Parental leave
Family care leave
Bereavement
Jury duty
Voting
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption expense reimbursement
Surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates)