Global Workload Automation Delivery Engineer II

GM Financial•Arlington, TX

6d•Hybrid

About The Position

This role is responsible for designing, implementing, and supporting workload automation solutions that optimize batch processing and improve operational efficiency across the organization. The position partners with cross-functional teams to troubleshoot issues, ensure compliance with audit and regulatory requirements, mentor junior engineers, and provide ongoing support for critical batch operations. In this role you will: Collaborates with external and internal customers to analyze automation needs and provide deliverables as assigned Utilizes Tidal or similar job scheduling software to develop and implement batch jobs, workflows, and all other software components Escalates complex or consequential issues to management Identifies and directs changes through appropriate review and approval mechanisms Understands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashion Serves as a mentor to less experienced engineers Support other workload automation users and teams in their use of the software Supports batch optimization and reporting Supports IT SOX Audit controls for batch jobs and access management Works cross-functionally to analyze and resolve batch problems Provides direct support of batch processing including incident management and incident resolution through participation in on call rotation Performs other duties as assigned Conform with all company policies and procedures

Requirements

2-4 years of workflow development and engineering experience with Tidal or similar job scheduling software tools required
High School Diploma or equivalent required
Must have high attention to detail, be well organized and a self-starter
Must be able to work with limited to moderate direct supervision
Readily and actively shares knowledge
Embraces diversity of ideas from team members and leaders
Easily adapts to new technologies and environment changes
Ability to identify, develop, document and implement industry best practices centered on Tidal or similar job scheduling technologies
Excellent analytical ability and troubleshooting skills
Excellent written and verbal communication skills, ability to communicate professionally in a corporate environment at all levels and to all audiences
Ability to train others in use of software/tools as needed
Readily adapts industry trends and new technologies to day-to-day work activities
Ability to relate knowledge of enterprise platforms and operating systems to key business functions and processes
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Nice To Haves

Proven abilities in engineering batch jobs and workflows preferred
Proficiency at coding scripts in Unix, Linux and Windows system interface languages to facilitate workflow development preferred
Operating System fluency with Linux, UNIX, AIX, and Windows preferred
Familiarity with ITIL Service Management framework principles preferred
Exposure to working with geographically dispersed teams preferred
Experience with sequel scripting highly preferred
Bachelor’s Degree in related field or equivalent experience preferred

Responsibilities

Collaborates with external and internal customers to analyze automation needs and provide deliverables as assigned
Utilizes Tidal or similar job scheduling software to develop and implement batch jobs, workflows, and all other software components
Escalates complex or consequential issues to management
Identifies and directs changes through appropriate review and approval mechanisms
Understands and promotes the GM Financial policy on Treating Customers Fairly (TCF) to ensure ongoing adherence to all relevant compliance regulations that may govern the GM Financial business and complete all regulatory knowledge training where applicable in a timely fashion
Serves as a mentor to less experienced engineers
Support other workload automation users and teams in their use of the software
Supports batch optimization and reporting
Supports IT SOX Audit controls for batch jobs and access management
Works cross-functionally to analyze and resolve batch problems
Provides direct support of batch processing including incident management and incident resolution through participation in on call rotation
Performs other duties as assigned
Conform with all company policies and procedures