Global VP, Commercial Operations | Loops

IFS•Itasca, IL

2d•Hybrid

About The Position

Reporting to the Loops CEO, the Commercial Director is the senior operating leader responsible for turning IFS Loops strategic direction into a disciplined, repeatable growth engine. Far beyond a strategy role, it is an execution role for someone who knows how to build and run a focused software business inside a larger enterprise, and who can bring the IFS network, install-base understanding, and operational rigor required to scale at pace. The Commercial Director will work closely with the IFS AI COO, the RVP Loops and cross-functional leaders across product, engineering, sales, and services to ensure the business is structured, governed, and resourced to hit its 2026 targets.

Requirements

10+ years in senior sales/ general management roles within B2B enterprise software
Proven track record scaling a software product or business unit from early traction to repeatable growth, ideally in the EUR 10-50m ACV range
Deep familiarity with the IFS ecosystem, install base, and customer profiles or directly equivalent experience in industrial ERP / EAM environments
Experience managing cross-functional teams and overlay teams
Proven ability to operate inside a larger corporate structure, handling ambiguity and matrix reporting structures, while moving at the pace
Exceptional operating discipline: build and implement operating systems, cadences, and scorecards, not just slide decks
Strong commercial instinct: understand deal economics, pricing levers, and how to build a sales motion that scales – ultimately do what is right for the company
Ability to build and hold trust with IFS field teams, presales, and customer success organizations
Clear communicator who can translate strategic intent into executable priorities for diverse teams
Resilient under pressure, with the judgment to deprioritize intelligently when capacity is constrained. Knows when and how to ask for help and support
Willingness to be on-site in Palo Alto or to travel to Itasca/Europe on a frequent basis (>2x per month)
Lead with execution, not exploration – outcomes always
Energized by building repeatable machines as opposed to expanding scope – “making your role redundant every quarter” to focus on growth
Hold the line on focus without being inflexible, understand when to adapt and when to say no. Understand who to consult to find the right decision
Make decisions that support long-term, sustainable growth
Be “collaborative” while ensuring that the focus remains on progress – this role requires a pragmatic leader who ultimately needs to balance getting fast results, with supporting the wider leadership team as the organization evolves

Responsibilities

Establish and run the weekly operating cadence across product, GTM, delivery, and finance. This will require focus, consistency and discipline, working across functions and time-zones
Work with the adoption team, primarily Head of Adoption Loops and SVP AI Adoption to build and maintain a repeatability scorecard to track deployment quality, renewal rates, and adoption health
Identify and deprioritize non-core workstreams that create drag without contributing to the IFS Loops growth strategy into the targeted markets (Digital Workers)
Ensure the business can scale operationally from current levels toward a governed, repeatable growth model
Partner with sales leadership to drive volume from the IFS installed base, the primary near-term growth engine
Ensure commercial plays are standardized, repeatable, and tied to the EUR 100k–EUR 300k workflow deal profile that defines the 2026 plan unless otherwise aligned with the commercial and product marketing teams
Work with product and presales to lock key dependencies e.g. connector priorities and translate them into pipeline
Support activation of approved parallel motions e.g. the HG / EQT adjacent growth motion, ensuring sellers are equipped and focused on the digital worker stack
Support the Talent and hiring process as required by the CEO Loops and wider leadership team – this includes tracking open roles, and supporting with interviews
Monitor and assess presales and consulting capacity as deployment volume scales, taking corrective action as necessary
Track capacity dependencies impacting the ability to bring products to market
Work with AI CFO, AI Sales Ops, & Demand Gen Leader to ensure ACV targets, blended ASP assumptions, and deal mix are coherent and tracked
Monitor progress against the 2026 success measures: ~EUR 16m incremental ACV, ~130 digital workers sold, and material improvement in adoption and renewal rates
Weekly Management Reporting: RAG status, risks, open items, and clear communication to stakeholders across 3 levels (Loops, Sales Leadership, ELT)
Hold the line on strategic focus: digital workers first, selective connector expansion, controlled extensibility through Agent Studio, no drift into broad OEM platform positioning or other parallel motions
Maintain a clear “not-now list” and enforce it through roadmap governance
Prepare regular CEO checkpoints with clear go/no-go recommendations