Global Technology Program Manager

RSM•Chicago, NY

1d•Hybrid

About The Position

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. RSM is seeking a highly experienced Global Technology Program Manager to lead the development and deployment of RSM’s Global Audit Platforms, a strategic multi-year transformation initiative designed to modernize how audits are delivered using digital technology across the global RSM network. The Global Audit Platform is intended to provide a unified, scalable, AI-enabled audit experience that supports common audit methodologies, workflow orchestration, content management, quality management, and global collaboration across member firms. This role will serve as a key member of the Global Audit Platform leadership team, partnering closely with product owners, audit methodology leaders, technology teams, UX specialists, global stakeholders, and third-party vendors to drive successful delivery of one of the firm’s most significant strategic investments. The ideal candidate combines exceptional program management capabilities with experience leading large-scale technology transformation programs (on a global scale), strong stakeholder management skills, and the ability to bridge business and technology organizations.

Requirements

Bachelor’s degree in Business, Accounting, Information Systems, Computer Science, Engineering, or related field.
8+ years of program management, product delivery, consulting, technology transformation, or related experience.
Proven experience leading large-scale global enterprise technology programs involving multiple stakeholders and delivery teams.
Strong understanding of Agile delivery methodologies and enterprise software development.
Experience managing executive stakeholders and cross-functional teams.
Exceptional written and verbal communication skills.
Demonstrated ability to manage ambiguity and operate effectively within fast-paced transformation environments.

Nice To Haves

Experience within professional services, accounting, audit, risk advisory, or financial services organizations.
Familiarity with external/statutory audit processes, engagement lifecycle management, or compliance-driven workflows.
Experience delivering cloud-based SaaS platforms.
Experience with AI-enabled products, workflow orchestration, process transformation, or digital platform initiatives.
PMP, PgMP, SAFe, Scrum, or equivalent certification.

Responsibilities

Lead complex cross-functional workstreams supporting the Global Audit Platform roadmap.
Manage delivery across multiple teams including product management, user experience, architecture, engineering, methodology, operations, deployment, and change management.
Develop and maintain integrated program plans, milestones, dependencies, risks, assumptions, and decision logs.
Establish governance mechanisms and executive reporting processes to ensure transparency and accountability.
Drive program execution against strategic objectives, timelines, budget expectations, and quality targets.
Serve as a trusted advisor to senior business and technology leaders.
Coordinate priorities across Assurance, Digital Solutions, Global Methodology, Operations, Quality Management, and member firms.
Facilitate executive steering committees, program reviews, workshops, and decision forums.
Build alignment among global stakeholders while balancing regional requirements and organizational priorities.
Manage relationships with strategic delivery partners and vendors.
Monitor vendor performance, contractual commitments, deliverables, and milestones.
Escalate and resolve program issues impacting scope, quality, cost, or schedule.
Coordinate delivery activities across internal and external teams.
Support Agile planning processes including roadmap planning, PI planning, program increments, release planning, and MVP prioritization.
Track dependencies across product, architecture, platform, infrastructure, UX, and deployment teams.
Ensure program risks are proactively identified, assessed, communicated, and mitigated.
Drive continuous improvement in delivery practices and operating models.
Partner with change management and training teams to support adoption of the Global Audit Platform.
Coordinate pilot initiatives, user feedback programs, readiness activities, and deployment planning.
Assist in developing communications, leadership updates, and stakeholder engagement materials.
Support the transition from current-state audit processes and technologies to future-state platform capabilities.