Global Technical Specialist, Clinical PT

LGC Diagnostics & Genomics • Traverse City, MI

2d • Onsite

About The Position

As part of the Technical Support team at LGC Proficiency Testing, Inc. (LGC PT), the Global Technical Specialist supports daily activities related to LGC PT's clinical proficiency testing programs. This role involves providing first-line support to participants, assisting with program setup and scheduling, and contributing to the creation and review of technical documentation. The specialist will also maintain awareness of technical developments in the clinical laboratory and ensure compliance with ISO/IEC 17043 standards.

Requirements

• Bachelor’s degree in Medical Technology, Medical Laboratory Science or equivalent
• ASCP certified or equivalent

Nice To Haves

• Proficiency Testing experience

Responsibilities

• Provide first line support to PT participants via email in relation to technical questions and requests with the PT reporting system PORTAL, the submission results, and report interpretation.
• Support the Global Technical Manager in planning, coordinating, and maintaining PT round and shipping schedules.
• Assist with PT program setup, customer order management, and round configuration within IFS and PORTAL systems.
• Assist with creation and review of technical documents, including instructions to participants.
• Assist with review and approval of statistical analysis and evaluation decisions, including technical summaries, expert commentary, and interpretive content as needed for PT program reports.
• Maintain an awareness of technical developments in the clinical laboratory: assist in identifying new proficiency products in response to industry needs.
• Maintain familiarity with ISO/IEC 17043.
• Using appropriate document control measures, assist in maintaining compliance with ISO/IEC 17043 requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level