Global Tech Apprentice Program – Tech Delivery - Charlotte, NC

Bank of America • Charlotte, NC

3d • Onsite

About The Position

Apprentices will be joining a technology apprenticeship program, which is designed to introduce associates with little to no work experience to technology roles. The role is created to provide on the job training and build skills as an apprentice. Length of employment is pre-established for a set period of time. Work assignments are well defined with a high degree of supervision and direction provided. Apprentices may provide analytical and technical skills to support the design, development, implementation of technology solutions to support our clients and manage risk. Apprentices are responsible for delivering innovative capabilities in a team environment, as well as leveraging skills, background, and interests for a specific group within technology lines of business participating in the program. This role may capture and refine business and/or system requirements. Key responsibilities may include working with stakeholders to understand needs, analyze problems and capture requirements and then working closely with the development teams to refine the requirements into specifications that can be executed by the team.

Requirements

• Must be a recent graduate or current participant with partnering technical training program NPower , Road to Hire or Per Scholas or m ust be a current Community College student or recent Community College graduate
• Highly organized self-starter who can deliver results with minimal direction
• Strong work ethic and ability to work in a fast-paced environment
• Teamwork oriented
• Demonstrated problem solving abilities
• Commitment to learning and building a technical and business skill set
• Ability to communicate clearly and effectively with both technology/development and business partners
• Solid grasp of how technology interacts with other technology
• Ability to build relationships and work effectively across multiple business partners

Responsibilities

• Understands stakeholder needs to help envision and create a solution to solve a problem
• Analyzes the stakeholder process to build efficiencies and analyze the software to improve or implement that process
• Gathers and catalogs functional, non-functional, and technical requirements for stakeholder requests
• Assists users and development team with application testing and troubleshooting
• Identifies, documents and troubleshoots application related problems
• Documents processes, procedures and workflows associated with applications
• Creates and maintains training materials for end-users

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree