Global Talent Manager (12-month Fixed-Term/Remote)

Generation

4d•Remote

About The Position

At Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. We also conduct original research and share data insights on high-priority global workforce transition topics to inform decision-making by workforce system stakeholders. Launched in 2015, Generation comprises a global hub (Generation You Employed, or GYE) and a network of in-country affiliates. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries. When learners join Generation, 91% are unemployed, of which nearly half are long-term unemployed. Three months after completing our program, graduates have a 78% job placement rate, rising to 88% within six months. Of our employed graduates, 79% are hired by repeat employers who have previously hired Generation graduates, and 89% are in jobs directly related to the profession for which we have trained them. Employed graduates immediately earn an average of 3-4X their previous earnings. Two to five years after graduation, 77% of our alumni from upper-middle income countries continue to meet their daily financial needs and 63% can save for the future. To date, Generation’s global graduates have earned more than $1.9 billion in wages. Generation graduates typically have a secondary school background, 52% are female, 28% have dependents, and the majority identify with underrepresented communities in their country.

Requirements

Typically gained over several years of relevant experience.
5 years of recruitment or talent management experience.
Managing talent pipelines across multiple markets, regions, or distributed teams.
Matching graduates, consultants, or early-career professionals to paid opportunities.
Working with remote cross-functional teams.
Managing alumni engagement, re-engagement, or community activation strategies.
Using data to monitor placement performance, talent readiness, and utilisation.
Project management and new strategy development.
Spanish language skills are necessary due to expansion into Latin America.
Strong understanding of employability, graduate placement, or skills-to-work transition models.
Strong talent pipeline management and candidate matching skills.
Ability to assess talent against client requirements, delivery risks, availability, and readiness criteria.
Strong stakeholder management skills.
Excellent organisational and process management skills.
Strong analytical skills, with the ability to interpret placement, utilisation, and engagement data.
Ability to design and monitor dashboards, trackers, and reporting systems.
Excellent written and verbal communication skills.
Strong problem-solving skills, especially around placement bottlenecks and delivery risks.
Technically savvy and comfortable working with CRM systems, spreadsheets, and project management tools.
Open to AI adoption and experimentation.
Ability to design scalable processes that work across different regions, time zones, and markets.
Strategic and execution-oriented.
Highly organised, responsive, proactive and data-informed.
Strong sense of ownership and accountability.
Relationship-driven and able to build trust with talent, internal teams, and regional stakeholders.
Culturally sensitive and comfortable working across diverse geographies and labour markets.
Quality-focused, with strong attention to placement fit and long-term success.
Mission-driven and committed to expanding access to meaningful paid work opportunities.
Able to handle multiple priorities and balance speed, quality, fairness, and operational scalability.

Nice To Haves

Experience in social impact or youth employment programmes is strongly preferred.

Responsibilities

Build and manage a global talent pipeline that can respond quickly and reliably to client demand, while maximising graduate utilisation, placement success, alumni re-engagement, and cross-market talent mobility.
Own the global alumni talent pipeline across Generation’s global markets.
Monitor talent availability, readiness, skills, experience, location, language, and work constraints.
Fully manage CRM and ATM systems to ensure talent records are accurate, up-to-date, and usable for matching decisions.
Define and maintain global standards for talent assessment, tracking, and opportunity eligibility.
Identify talent supply gaps across markets, roles, and skill areas.
Ensure that global placement processes remain consistent while allowing for local adaptation.
Support market expansion by identifying the talent infrastructure required for new geographies.
Support business development team members by engaging employers; delivering pitch meetings and project consultations, defining employer requirements and supporting opportunity definition, and creatively designing skills-based hiring practices that support our graduates to effectively achieve job opportunities.
Own the matching process from opportunity intake to confirmed placement.
Translate the BD pipeline into talent readiness and sourcing strategies.
Coordinate with BD team members to understand upcoming demand and prepare suitable talent shortlists.
Match experienced graduates and alumni to paid opportunities based on skills, availability, client requirements, and delivery risk.
Resolve placement bottlenecks, like skills gaps, availability issues, and client-fit concerns.
Ensure fast, transparent, and well-documented placement decisions.
Work with the Global Project Ops Manager and Quality Agents to ensure talent receives the right coaching and quality support.
Collaborate with global alumni team members to define, design and deliver alumni re-engagement strategies.
Design initiatives that keep alumni active and motivated to participate in job opportunities.
Support alumni mobilisation for gigs, referrals, mentoring, testimonials, and community activities.
Track alumni responsiveness, availability, re-engagement, and contribution.
Collaborate with Finance and Admin Ops to support the documentation of payment-related data.
Maintain clear internal visibility on placement status, risks, blockers, and talent supply constraints.
Manage recruitment-related tools to effectively manage our talent pipeline.
Monitor placement performance and support interventions where placements are at risk.
Capture lessons learned from completed placements to improve future matching decisions.
Help define global standards for successful placement, escalation, and post-placement follow-up.
Track global talent management KPIs across markets.
Maintain dashboards on placement speed, rate, success, utilisation, and alumni re-engagement.
Produce regular insights on talent supply, demand alignment, bottlenecks, and market readiness.
Use placement data to improve matching logic, readiness criteria, and candidate engagement.
Contribute to the design of scalable systems, tools, and workflows for global talent management.