Global Sustainability Manager

iHerb • Home Office, CA

17h

About The Position

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career. We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed. Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now. The Global Sustainability Manager will serve as the centralized owner of our sustainability and environmental compliance strategy across all markets iHerb operates in. This role will lead our response to the rapidly evolving global regulatory landscape, including Extended Producer Responsibility (EPR), the EU Corporate Sustainability Reporting Directive (CSRD), and related environmental frameworks, ensuring timely registration, reporting, and compliance across jurisdictions while partnering closely with Legal, Operations, Marketing, and Merchandising teams.

Requirements

• Bachelor's or Master's degree in Environmental Science, Sustainability, Regulatory Affairs, or a related field.
• 7–10 years of experience in global sustainability, ESG, or environmental regulatory compliance, ideally spanning multiple regions (EU, US, APAC).
• Strong working knowledge of EPR frameworks, CSRD, EU Taxonomy, and comparable US state-level packaging/EPR laws.
• Demonstrated experience managing multi-jurisdiction regulatory registrations and reporting cycles.
• Strong cross-functional communication skills; comfortable presenting risk and compliance topics to senior leadership.
• Experience working in retail, CPG, e-commerce, or a comparable regulated consumer products environment preferred.

Responsibilities

• Serve as the centralized, global owner of sustainability and environmental compliance strategy across all markets iHerb operates in.
• Monitor and interpret emerging global sustainability legislation (EPR, CSRD, EU Deforestation Regulation, and equivalent regional frameworks) and translate requirements into actionable business plans.
• Manage Extended Producer Responsibility (EPR) registration, reporting, and fee obligations across applicable jurisdictions, including coordination with Producer Responsibility Organizations (PROs).
• Direct team members and partner cross-functionally with Operations and Product teams to establish accurate packaging data tracking systems (materials, weights, volumes) for regulatory compliance.
• Establish team operating standards and govern the creation and maintenance of internal SOPs, compliance workflows, and deadline-tracking systems.
• Act as the primary point of contact with regulators, trade associations, and compliance schemes on sustainability matters.
• Provide proactive guidance to Legal, Operations, Marketing, and Merchandising on sustainability-driven regulatory risk.
• Reduce reliance on outside counsel/consultants by building internal subject-matter expertise.
• Adapt departmental plans and prioritize work assignments to address evolving global regulatory deadlines, capacity constraints, and operational challenges.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior