Global Surveillance Specialist Richmond, VA

Military Spouse Corporate Career Network•Richmond, VA

2d•Onsite

About The Position

This position has high visibility and is directly accountable for the effective and efficient flow of information from the Security Operations Center (SOC) and Control Rooms to the Corporate Security Management. The SOC is a 24/7 operation which provides the Security Operations Team with a comprehensive monitoring approach to provide broad visibility of activity across the enterprise, leverages intelligence from several systems and technology databases that provide advanced correlation, and analysis capabilities to deliver a prioritized list of actionable security incidents to the Security Operations Team. Selectee must be able to work various shifts to include weekends and holidays.

Requirements

Experience in a modern 911 Call Center, Central Station Alarm Monitoring and Dispatch Operation, Technical Security Control Room, or similar environment
Ability to learn through classroom and on the job training.
Must be able to submit to drug screening to the extent permissible by law

Responsibilities

Alarm Monitoring
CCTV Monitoring
Camera Surveys
Answering phones; operate IP based telephone system
Radio Dispatch; use multi-channel communications
Radio and Call logging
Operations support; routing of call information to the appropriate units for handling.
Ensure timely and effective response to incidents, alarms, notifications, calls and other activities. related to the Security Operations Center and its role as a central alarm monitoring station.
Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring and radio systems.
Process and evaluate information received from all available sources, and respond with the appropriate communication and dispatch procedures.
Coordinate with Security Operations Center staff to provide necessary documentation in support of uniformed guard force activity (e.g. Officer Dispatch, Incident Reporting, etc.)
Other duties as assigned.