Global Supply Manager

Neuralink • Austin, TX

15h • Onsite

About The Position

Neuralink is developing brain-computer interfaces to restore movement to the paralyzed, sight to the blind, and revolutionize human interaction with the digital world. The Supply Chain organization is responsible for the external manufacturing and supplier network for all product components. Global Supply Managers (GSMs) manage the commercial relationships with suppliers, including identification, selection, contract negotiation, cost management, capacity commitments, and performance monitoring. GSMs collaborate with Supplier Industrialization Engineering (SIE), Quality, Design Engineering, Manufacturing, Planning, and Finance to ensure the right suppliers, terms, parts, and schedules are in place. This generalist role involves owning the commercial strategy and performance of a diverse supplier portfolio, covering commodities such as machined parts, molded plastics, electromechanical assemblies, PCBAs, raw materials, optics, hermetic packaging, coatings, and biocompatible materials. The role requires driving sourcing strategy, negotiating contracts and pricing, managing supplier performance, and ensuring the commercial health of the supplier portfolio. GSMs are expected to rapidly learn new categories, be comfortable with unfamiliar commodities, and develop the technical fluency for credible negotiations with engineering-led suppliers. The company is hiring across multiple levels, with early-career GSMs managing focused portfolios under mentorship, and senior/staff GSMs leading multi-commodity strategy, complex negotiations, and shaping long-term supply-base architecture.

Requirements

• Bachelor's degree in a technical or business discipline (Engineering, Supply Chain Management, Operations, Business, Finance, or Economics) or equivalent practical experience.
• Generalist track record with demonstrated experience across at least two distinct commodities or categories.
• Sourcing and supplier management experience in hardware manufacturing, medical devices, aerospace, automotive, consumer electronics, semiconductor, robotics, industrial OEM, or military/government/consulting environments.
• Hands-on experience running full RFI/RFQ/RFP cycles end-to-end.
• Demonstrated commercial negotiation experience across piece-price, tooling, NRE, payment terms, lead time, MOQ, capacity commitments, and IP/liability terms.
• Strong should-cost and total-cost-of-ownership analytical skills, including the ability to build cost models.
• Working familiarity with the supplier-quality and industrialization toolkit (PPAP, APQP, FAI, PFMEA, FMEA, control plans, SPC, MSA, 8D/RCCA).
• Working familiarity with at least one Quality Management System framework (ISO 13485, 21 CFR Part 820, AS9100, IATF 16949, or ISO 9001).
• Solid technical literacy: able to read engineering drawings, basic GD&T, BOMs, and bills of process.
• Contract literacy: practical experience reading and redlining MSAs, supply agreements, quality agreements, NDAs, and statements of work.
• Familiarity with ERP and procurement systems (e.g., NetSuite, SAP, Oracle, Coupa, Ariba, Zip).
• Strong project-management skills: able to manage a portfolio of sourcing initiatives, sequence dependencies, escalate cleanly, and communicate status.
• Strong written and verbal communication skills.
• Strong financial and data fluency: comfortable in Excel/Google Sheets for cost modeling and scenario analysis.
• Comfortable in a hands-on, fast-moving, ambiguity-tolerant environment.
• Willingness to travel up to 25–50% to supplier sites, including international travel; valid passport required.
• Must be able to work on-site in Austin, TX or South San Francisco, CA.

Nice To Haves

• MBA, MS in Supply Chain/Operations, or equivalent advanced education.
• Sourcing experience in a regulated medical-device environment (ISO 13485/21 CFR Part 820), implantable hardware, or precision medical instruments.
• Direct experience scaling a complex hardware product from clinical/pre-production builds through commercial volume.
• Prior experience at a high-growth, fast-paced hardware company.
• Experience structuring dual-source and second-source qualifications.
• Experience with supplier-development and supplier-financial-health monitoring.
• Experience negotiating with suppliers internationally (APAC, EU, MX) and managing cross-cultural commercial relationships.
• Second-language ability (Mandarin, German, Japanese, Spanish) a plus.
• Lean/Six Sigma certification (Green Belt or higher), CPSM, CSCP, or equivalent.
• Familiarity with U.S. export-control regimes (ITAR, EAR) and medical-device-specific regulatory frameworks (FDA QSR, EU MDR).

Responsibilities

• Own end-to-end sourcing strategy for a portfolio of categories spanning mechanical, electromechanical, electronic, optical, raw-material, and biocompatible-material commodities.
• Drive technical and commercial requirement definition, supplier evaluation, scoring, and award recommendation.
• Identify, qualify, and onboard new suppliers; build a global, resilient supplier base with deliberate dual-sourcing and geographic-risk strategies.
• Negotiate contracts, MSAs, statements of work, NDAs, quality agreements, and IP terms in partnership with Legal and Finance.
• Build should-cost models and total-cost-of-ownership analyses; lead year-over-year cost reduction through VAVE, resourcing, redesign, payment terms, freight, and yield levers.
• Own pricing negotiation for materials and services impacting product manufacturing.
• Partner with Design and SIE teams on Design for Manufacturability, Design for Cost, and make/buy decisions early in the development cycle.
• Manage supplier performance against quality, delivery, cost, and responsiveness scorecards; lead quarterly business reviews (QBRs) and drive corrective actions.
• Own capacity planning and commitments with suppliers, aligning capacity to clinical-build and commercial-ramp forecasts.
• Serve as the commercial single point of accountability for supply issues threatening clinical or commercial builds.
• Drive supply-risk management by mapping sub-tier dependencies, monitoring geopolitical and financial risks, and building mitigation plans.
• Manage end-of-life and obsolescence for sourced components, ensuring smooth transitions to replacement parts.

Benefits

• An opportunity to change the world and work with some of the smartest and most talented experts from different fields
• Growth potential; we rapidly advance team members who have an outsized impact
• Excellent medical, dental, and vision insurance through a PPO plan
• Paid holidays
• Commuter benefits
• Meals provided
• Equity (RSUs)
• 401(k) plan
• Parental leave
• Flexible time off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level