Global Solutions Provider Manager

Stolle Machinery CompanyCentennial, CO
$105,000 - $125,000Remote

About The Position

Join Stolle Machinery as a Global Solutions Provider Manager and play a key role in helping customers around the world optimize and grow their manufacturing operations. Stolle Machinery is the world's leading supplier of two-piece can and end-making machinery, serving customers across the global packaging industry. This position blends technical sales, customer relationship management, and project leadership, requiring a strong background in the can-making industry and the ability to collaborate across global teams to deliver innovative equipment and process solutions.

Requirements

  • Bachelor’s degree in Business Management, Operations Management, Engineering or Marketing.
  • Minimum of 10 years of experience in can making industry.
  • Proficient in Microsoft Word, Excel, and Project.
  • Excellent communication skills, verbal and written.

Nice To Haves

  • Strong foundation in statistics, project planning and analysis, communications and basic qualitative/quantitative evaluation is preferred.
  • Speaking — Talking to others to convey information effectively.
  • Persuasion — Persuading others to change their minds or behavior.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
  • Negotiation — Bringing others together and trying to reconcile differences.
  • Reading Comprehension — Understanding complex written materials in work related documents.
  • Service Orientation — Actively looking for ways to help people.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Coordination — Adjusting actions in relation to others' actions.
  • Problem Sensitivity — the ability to tell when something is wrong or is likely to go wrong.
  • Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense, i.e. critical thinking skills.

Responsibilities

  • Collaborate with Sales and Account Management teams to understand customer requirements, to promote the sale of company products and to provide sales support.
  • Steer Stolle product offering to satisfy the voice of the customer. Ensure Engineering is aware of customer and industry demands.
  • Detail and construct quotes for OEM pieces of equipment along with major retrofits.
  • Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery and computer systems.
  • Plan and modify product configurations to meet customer needs.
  • Confer with customers and engineers to assess equipment needs and to determine system requirements.
  • Bridge new technologies with SATO and Engineering.
  • Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
  • Review sales contracts for products or services with Account Managers.
  • Develop, present or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
  • Visit prospective buyers as required by Account Managers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
  • Research and identify potential customers for products or services.
  • Support development of project schedules and timelines for global OEM projects. Monitoring schedule progress through the lifecycle.
  • Participate in cross-project planning to resolve conflicts in project priorities, resourcing, schedule and scope.
  • Support Sales, Inventory and Operations Planning activities and team meetings as required.
  • Assist in the planning, coordination and execution of projects with a technology bias, with a clear focus on risk management and cross-functional stakeholder communication in a fast-growing and dynamic environment.
  • Monitor project changes and advise updated schedules as agreed with sales, engineering and customers.
  • Take ownership and independent actions to solve problems impacting project timelines.
  • Liaise with management at all levels of the business, managing their expectations for project delivery, escalating project issues, risks, and making recommendations to senior leadership as appropriate.
  • Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services.
  • Answer customers' questions about products, prices, availability, or credit terms.
  • Generate customer visit reports and detailed action item list for each customer visit.
  • Quote prices, credit terms, or other bid specifications.
  • Emphasize product features based on analyses of customers' needs and on technical knowledge of product capabilities and limitations.
  • Negotiate prices or terms of sales or service agreements.
  • Maintain customer records, using automated systems.
  • Identify prospective customers by using business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences.
  • Prepare sales contracts for orders obtained and submit orders for processing.
  • Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
  • Collaborate with colleagues to exchange information, such as selling strategies or marketing information.
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