Global Senior Product Operations Manager, Digital Health - Acute Care and Monitoring
About The Position
Medtronic's Acute Care & Monitoring (ACM) business is redefining patient monitoring through intelligent devices, software, analytics, and connectivity. Within ACM, the HealthCast™ Digital Health portfolio plays a central role in our evolution toward scalable, software-enabled and SaaS-based solutions that improve clinical decision-making and operational efficiency across care settings. We are seeking a Global Senior Product Operations Manager – Digital Health to serve as the operational leader and integrator for our Digital Health marketing organization. This role is designed for a high‑potential, hands‑on operator who brings strong program management discipline, operational rigor, and digital product fluency — and who is eager to grow into broader digital health leadership over time. This individual contributor role will work closely with senior Digital Health leadership and function as a trusted operating partner, helping translate strategy into execution while building the processes, cadence, and structures needed to scale SaaS and recurring‑revenue businesses. This role includes global travel approximately 20% of the time and regularly interacts with global partners and stakeholders requiring meetings after normal business hours as needed.
Requirements
- Bachelor’s degree required
- 7+ years of experience in product operations, marketing operations, program management, or business operations or 5+ years with an advanced degree.
Nice To Haves
- Experience working in digital products, digital health, healthcare technology, SaaS, or platform‑based environments (preferred but not required)
- Demonstrated ability to manage complex, cross‑functional initiatives in a matrixed organization
- Experience supporting digital or software‑enabled business models
- Familiarity with product lifecycles, launches, and commercialization processes
- Strong financial acumen, including budgeting and investment tracking
- Excellent written and verbal communication skills, including for senior audiences
- MBA or advanced degree in business, healthcare, or engineering
Responsibilities
- Own day‑to‑day product and marketing operations for the Digital Health marketing organization
- Establish and run operating rhythms (annual planning, quarterly reviews, portfolio readouts)
- Serve as the connective tissue between upstream product marketing and downstream/global marketing
- Bring structure, clarity, and predictability to how work is planned and executed
- Lead cross‑functional programs spanning product strategy, launches, lifecycle management, and growth initiatives
- Track milestones, dependencies, risks, and outcomes across multiple initiatives
- Ensure alignment on priorities, sequencing, and resourcing across teams
- Proactively surface risks and tradeoffs to enable timely decision‑making
- Support ACM’s digital and SaaS transformation by helping define and operationalize new ways of working
- Partner with Product, Finance, and Commercial teams to support subscription and recurring‑revenue models
- Help establish processes, metrics, and governance to support software KPIs (e.g., adoption, usage, renewals)
- Identify process gaps and help build scalable structures that support software‑led growth
- Own marketing operating budget management, including planning, tracking, and variance analysis
- Partner with Finance on forecasts, accruals, and investment prioritization
- Provide leadership with clear visibility into spend, progress, and outcomes
- Act as a trusted operating partner to Digital Health leadership
- Prepare executive‑level readouts, dashboards, and planning materials
- Drive follow‑through on leadership priorities and strategic initiatives
- Support key reviews, planning sessions, and cross‑functional forums
- Design and evolve processes, templates, and tools to improve efficiency and consistency
- Drive adoption of best practices across product ops, marketing ops, and program management
- Foster a culture of accountability, transparency, and outcome‑oriented execution
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
