Global Security Operations Specialist – West Coast

GM•Mountain View, CA

4d•Hybrid

About The Position

The Global Security Operations Specialist leads and provides quality-assurance oversight for contracted security teams supporting assigned General Motors locations. The role helps ensure security and fire protection operations are effective, compliant, risk-based, and aligned with GM global policies and site-specific procedures. The specialist partners with site and business leadership to identify and mitigate risks, support incident and emergency response, strengthen operational readiness, and drive continuous improvement, working with Global Security, Investigations, Security Technology, Workplace Safety, Medical, Communications, Human Resources/Labor Relations, and other stakeholders. The position is hybrid and based initially at the Mountain View Technical Center, with on-site work required at least three days per week. Bay Area operations are planned to consolidate at the Bay Area Technical Center in Palo Alto, with the move targeted for 2027; the specialist will support operations before, during, and after the move and work at BATC at least three days per week after it opens. The role supports assigned GM locations in the United States and may travel to West Coast sites, including locations in California and Washington. Travel is expected to be up to 10% in the role description; the posting also states that selected candidates will be required to travel less than 25%. The salary range is $101,900 to $162,800, with incentive-pay potential based on company performance, job level, and individual performance. GM offers health and wellbeing benefits, retirement savings, paid vacation and holidays, tuition assistance, employee assistance, and vehicle discounts, among other options. The role is not eligible for relocation benefits, and GM does not provide immigration-related sponsorship for this position.

Requirements

Bachelor’s degree or equivalent experience in security management, emergency management, public safety, or a related field.
At least five years of progressively responsible experience in security operations, including threat and risk management, workplace violence prevention, security and fire protection technology, and quality assurance for contracted services.
Experience supervising, leading, or providing operational direction to security personnel or contracted security teams.
Working knowledge of video surveillance, access-control, and other physical-security systems.
Ability to facilitate implementation of corporate policies, standards, and best practices related to security, fire prevention, emergency preparedness, and risk mitigation.
Proficiency with Google Workspace and ability to prepare clear written reports, presentations, and business communications.
Strong communication, analytical, planning, organizational, stakeholder-management, and project-management skills.
Ability to travel to assigned GM locations.
Ability to legally operate a motor vehicle on a regular basis; a company vehicle is provided only after passing a Motor Vehicle Report review.

Nice To Haves

Bachelor’s degree in security, fire protection, emergency management, or a related field.
Experience supporting enterprise-wide or regional security programs and initiatives.
Experience conducting vulnerability assessments, compliance reviews, quality audits, and corrective-action tracking.
Experience supporting manufacturing, warehousing, design, or other complex industrial operations.
Experience with Avigilon and Lenel security systems.

Responsibilities

Provide direction, leadership, and quality-assurance oversight to contracted security teams and site security leaders at assigned GM locations.
Conduct and support quality audits, site reviews, and compliance assessments to verify alignment with the GM Global Security Manual and site-specific Standard Operating Procedures.
Partner with site leadership and stakeholders to implement security and fire protection measures and address emerging risks.
Evaluate security staffing levels and service coverage, identify gaps, and support timely corrective action.
Coordinate annual site security vulnerability assessments, communicate findings and recommendations to leadership, and track corrective actions through closure.
Support implementation and execution of Emergency Response Plans and coordinate with Emergency Response Coordinating Teams.
Ensure security incidents are reported, documented, escalated, and communicated according to applicable procedures.
Lead or support After Action Reviews following significant incidents, identify trends, and communicate and track corrective actions through completion.
Partner with GM Investigations teams to maintain incident awareness and support timely follow-up.
Partner with the GM Security Technology team to identify opportunities for security-system upgrades based on lifecycle needs, risk reduction, operational effectiveness, and efficiency.
Recommend security and fire protection operations, policies, procedures, and technology applications to site leadership.
Research and recommend security best practices and initiatives that improve risk management, compliance, service quality, and operational readiness.
Initiate and support continuous-improvement activities for high-quality, cost-effective security and fire protection services.
Communicate significant security issues, risks, trends, assessment results, and improvement opportunities to Global Security leadership and relevant stakeholders.
Promote engagement, capability development, and security and safety excellence among site security leaders and teams.

Benefits

Medical, dental, and vision benefit options.
Health Savings Account and Flexible Spending Accounts.
Retirement savings plan.
Sickness and accident benefits.
Life insurance.
Paid vacation and holidays.
Tuition assistance programs.
Employee assistance program.
GM vehicle discounts.
Incentive pay program with payouts based on company performance, job level, and individual performance.