Global Security Operations Center Threat Monitoring Specialist

Securitas•San Jose, CA

About The Position

The Global Security Operations Center (GSOC) Global Threat Monitoring Specialist is responsible for using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to business, the brand, and/or employees. The successful candidate will be a problem solver, possess critical thinking skills and be detail oriented. This position is responsible for monitoring, analyzing, and assessing safety, security and operational risks globally to provide the most current and timely information available related to the protection of the company’s employees and assets, and assist the Global Safety & Security (GSS) Team in an efficient manner utilizing a host of technology, tools, and information resources. The Global Threat Monitoring Specialist will be responsible for the collection and analysis of open-source information as well as various intelligence and news media gathering sites. The information gathered will be used for situational awareness, risk assessments, event planning, travel security and crisis management.

Requirements

Must pass the Critical testing with a score of 85% or greater.
Bachelor’s Degree in an area of study relevant to this position, or; High School Diploma + additional years equivalent experience relevant to this position.
Minimum 2 years’ experience in a Global Security Operations Center or Risk/Threat/Intel Analysis Center preferred.
Must have a strong working knowledge of Microsoft Office suite
Working knowledge and experience with video management systems, physical access control systems, intercom, incident
Have strong prioritizing abilities.
Ability to communicate (written & verbal) clearly and concisely.
Understanding of the global geopolitical and security landscape (to include local, bay area).
Aptitude to learn our business footprint to enable a “how it matters to us” perspective.
Ability to handle high pressure situations and make sound decisions.
A professional demeanor, along with excellent customer service skills.
Ability to work independently while also being a team player.
Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices (medical record, personnel issues, investigations, public relations incidents, emergency personnel contact information, etc.).
2-5 years of Global Security Operations Center experience.
Must be knowledgeable of GSOC policies and procedures.
Must pass a pre-employment background check.
Have a strong knowledge of security and emergency operations.
Possess a solid employment history demonstrating reliability and dependability.

Nice To Haves

Preferred experience with either AlertMedia, Ontic, Dataminr, InternationalSOS Travel Tracker, Everbridge.
Basic knowledge of open-source intelligence practices & tools, security procedures, and emergency protocols.

Responsibilities

Develop, maintain, and update GSOC incident and threat report templates, processes, and SOPs.
Coordinate with Global Safety & Security (GSS) staff to establish and update reporting priorities.
Create and distribute incident and threat reports based on input from GSOC staff and leadership.
Provide training sessions to GSOC staff and leadership on support and analysis techniques.
Monitor various intelligence sources to provide real-time visibility on global events.
Evaluate threat intelligence and assess risks to employees and assets according to Adobe’s standards.
Process raw data into a finished intelligence product to disseminate to appropriate stakeholders.
Support global investigations and security operations oversight.
Identify, track, and analyze emerging security threats and trends.
Conduct case reviews and update intelligence planning as required.
Review and analyze reports for content, structure, and completeness.
Stay informed of security events impacting operations and stability.
Provide research, analysis, and briefings on security threats and risks.
Develop or reference available archives and databases for threat and risk analysis.
Monitor geopolitical events affecting corporate activities and notify as necessary.
Monitor open-source intelligence and internal systems for potential threats.
Analyze and escalate relevant threats while developing actionable responses.
Coordinate with emergency services during incidents.
Utilize access control and video management platforms to assess and escalate threats.
Utilize research and analytical skills to evaluate data and draw actionable conclusions.
Support GSOC Operators/Supervisors with additional tasks as needed.
Provide centrally managed law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, and emergency dispatch, incident reporting and analysis, and remote alarm panel programming.