Global Screening Investigations Sr Investigator - Due Diligence Investigations

Bank of America • Charlotte, NC

1d • Onsite

About The Position

At Bank of America, the Global Screening Investigations Senior Investigator conducts routine to complex investigations concerning current or prospective bank customers, employees, and applicants. The role leads investigations for task forces or special projects with significant potential loss exposure, identifies issues and control weaknesses, and recommends actions to reduce risk and loss. Investigators research and interpret information from proprietary databases, public records, and third-party sources to support employment eligibility, hiring, and credit decisions. They report findings to internal business partners and identify process vulnerabilities within Screening Services to recommend improvements.

Requirements

• Proven ability to work effectively in a fast-paced, dynamic, highly matrixed, and complex environment.
• Relevant investigative experience conducting employment eligibility screenings, due diligence checks, or similar investigations in a high-volume, quality-focused environment.
• Experience researching, analyzing, and interpreting data from varied sources to identify relevant information, draw conclusions, and support decisions.
• Intellectual curiosity, including asking thoughtful questions, connecting information from multiple sources, and investigating underlying risks, trends, and root causes.
• Ability to read and interpret legal and technical information.
• Ability to meet or exceed service-level agreements while delivering high-quality, error-free work.
• Effective time management and multitasking skills in a metric-driven production environment.
• Detail-oriented approach and ability to work independently with minimal supervision.
• Excellent written and oral communication skills.
• Strong computer and analytical skills.
• Strong understanding of federal and state court system hierarchies.
• High school diploma, GED, secondary school, or equivalent.

Nice To Haves

• Investigative experience in audit, banking, public records research, or risk management.
• Experience in a paralegal, legal support, or similar role, with current knowledge of interpreting criminal law and court case results.

Responsibilities

• Lead investigations by performing checks to identify significant issues and control weaknesses and minimize Line of Business risk exposure.
• Prepare, report, and summarize investigation findings for internal business partners to support hiring and credit decisions.
• Analyze and evaluate investigations presenting significant risk exposure to the bank and make recommendations to management.
• Use proprietary databases, public records, and third-party sources to conduct credit, criminal, education, and employment checks supporting employment eligibility decisions.
• Identify internal control weaknesses or process vulnerabilities in Screening Services and recommend solutions to improve operations.
• Interpret data, draw conclusions, and support decision-making during investigations.

Benefits

• Annual discretionary incentive plan eligibility, with awards based on individual performance and behavior, line of business or group performance and contributions, and company success.
• Benefits eligibility.
• Access to paid time off.
• Resources and support for employee well-being and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED