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Les Mills International
Remote

About The Position

At Les Mills, we’re on a mission to create a fitter planet. Every week, millions of people experience our programs across clubs, digital platforms, and communities worldwide. We don’t just build products—we build people. And when we elevate our people, we elevate everything: our customers, our partners, and the impact we create in the world. We’re looking for a Global Sales Training Manager to build and elevate world-class sales capability across our global Customer Experience (CX) teams. This role sits at the heart of our transformation to a value-led, globally consistent sales organisation—designing and embedding scalable learning experiences that lift performance, strengthen customer conversations, and accelerate growth. You’ll operate as a global centre of excellence, shaping how our teams learn, sell, and grow—while partnering closely with markets to bring capability to life locally.

Requirements

  • Proven experience in sales training, enablement, or capability building at scale
  • Expertise in learning design (eLearning, blended learning, applied practice)
  • Deep understanding of consultative / value-based selling
  • Strong ability to translate complexity into clear, compelling narratives
  • Experience working across global or multi-market environments
  • Confidence influencing without authority and working cross-functionally
  • Exceptional facilitation, communication, and storytelling skills

Responsibilities

  • Build Global Sales Capability: Lead the design and evolution of our Sales Capability Framework across roles and markets. Define what great looks like—from foundational to mastery-level capability. Embed consistent sales behaviours, standards, and methodologies globally.
  • Design High-Impact Learning Experiences: Create scalable, blended learning journeys (eLearning, live workshops, practical application). Bring training to life through real-world scenarios, simulations, and role play. Ensure content reflects deep understanding of our club ecosystem, instructor lifecycle, and product suite.
  • Deliver & Elevate Performance: Facilitate engaging global training sessions (virtual and in-market). Coach and enable regional trainers to deliver with consistency and impact. Elevate capability in consultative selling and discovery, storytelling and program pitching, commercial conversations and objection handling.
  • Translate Insight into Action: Turn complex product, market, and customer insights into simple, actionable sales guidance. Develop practical tools including playbooks, pitch narratives, and case studies.
  • Measure Impact & Drive Growth: Define and track success through capability uplift, behaviour change, and sales performance outcomes. Link training directly to pipeline quality, win rates, and deal progression. Continuously refine and improve based on data and market feedback.
  • Enable Markets to Win: Partner with market leaders to drive adoption, localisation, and continuous improvement. Balance global consistency with local relevance. Build scalable coaching frameworks and reinforcement tools.
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