Global Resource Coordinator

Channel Partners • Remote,

2d • $65,000 - $75,000 • Remote

About The Position

The Global Resource Coordinator serves as the central planning, scheduling, and demand management function for a global training enablement program supporting one of the world's most influential AI organizations. This role is responsible for collecting, prioritizing, coordinating, and fulfilling training requests across North America, EMEA, and APAC while ensuring efficient deployment of trainer resources and exceptional service to our clients’ stakeholders and partner organizations. Working closely with our clients’ stakeholders, Regional Account Managers, the Global Program Director, and the Training Director, the Global Resource Coordinator manages the flow of training demand through the organization. This individual ensures training requests are properly evaluated, prioritized, staffed, scheduled, and executed while maintaining visibility into future demand, trainer availability, and capacity constraints. The ideal candidate thrives in a fast-paced environment, enjoys solving complex scheduling challenges, and excels at balancing competing priorities across multiple regions, stakeholders, and time zones.

Requirements

• 3+ years of experience in scheduling, resource coordination, operations, project coordination, or similar role
• Bachelor’s degree or equivalent work experience
• Experience managing complex calendars, competing priorities, and stakeholder requests
• Experience working in fast-paced, high-volume environments
• Proficiency in Microsoft Office and scheduling/reporting tools
• Strong sense of accountability and ownership over scheduling accuracy and execution

Nice To Haves

• Experience supporting training, enablement, professional services, or field-based programs
• Experience supporting global or multi-region teams
• Familiarity with workforce management, scheduling, or forecasting tools
• Experience coordinating geographically distributed teams or enterprise programs
• Strong organizational skills with the ability to manage multiple priorities simultaneously
• Excellent time management and attention to detail, especially in scheduling accuracy
• Strong communication and stakeholder coordination skills across multiple time zones
• Ability to prioritize requests and make informed scheduling decisions under pressure
• Analytical mindset with the ability to track utilization, trends, and capacity needs
• Problem-solving skills with the ability to resolve conflicts and scheduling challenges quickly
• Ability to work independently while collaborating across cross-functional teams
• Adaptability in a fast-paced, dynamic environment with shifting priorities

Responsibilities

• Serve as the central intake and coordination point for all global training requests across North America, EMEA, and APAC
• Collect, track, and manage incoming training demand, ensuring requests are properly documented and prioritized
• Partner with stakeholders and Regional Account Managers to align training requests with business priorities
• Coordinate trainer assignments based on expertise, geography, language, and availability
• Manage trainer schedules and calendars to ensure efficient deployment and coverage across regions
• Maintain the global training calendar, ensuring accurate scheduling and visibility into upcoming engagements
• Monitor fulfillment timelines and ensure training requests are delivered within service level expectations
• Proactively identify and resolve scheduling conflicts, resource constraints, and competing priorities
• Track trainer utilization, capacity trends, and upcoming demand to support workforce planning
• Collaborate with Training, Operations, and regional teams to ensure readiness for training delivery
• Support logistics coordination for training sessions, events, and partner engagements
• Maintain accurate records of training activity, scheduling metrics, and fulfillment rates
• Provide reporting and insights on training demand, resource utilization, and scheduling effectiveness
• Contribute to process improvements that enhance scheduling efficiency and program responsiveness

Benefits

• Health and wellness benefits plans
• Flexible vacation and holiday policies
• Paid parental leave
• 401(k) with employer matching
• Technology allowance
• Referral bonus
• Tax savings with flexible spending accounts for parking, transit, dependents, and healthcare costs
• Opportunity to work with a growing company that actively rewards and promotes its employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree