Global Program Manager II, Media & Entertainment
About The Position
In this role, you will be responsible for managing all aspects of a Media & Entertainment unique client portfolio of global account(s) to include but not limited to client retention, contract negotiation, implementation and business consolidation, sales of products and services, financials (budgets, billing, payment and profitability), business planning and reviews, establishing relationships with key decision makers in multiple regions, staff development, business continuance and escalation of operational issues. You will deliver high touch consultancy and strategy to the client.
Requirements
- Extensive travel industry experience in account management
- Experience implementing and managing large market/ global clients
- Thorough knowledge of business travel management and travel industry technology
- Effective communication skills (oral, written & presentation) in English
- Experience managing cross functional work teams
- Ability to travel domestically & internationally on regular basis
Responsibilities
- Be responsible for the coordination of all central communication across regions for both BCD Travel and the client's global initiatives or interests
- Formulate and manage multi-national business plans with the client with the goal of increasing revenues, decreasing cost, better utilizing assets, and reducing risk of client attrition
- Develop Service Level Agreement for Service, Financial, MIS/CDS, Program Performance, Technology, and Communication indicators
- Create and manage to budgets and financials (includes billing, payment & profitability)
- Establish and maintain relationships with key customer decision makers at all levels within the customer organization, including introduction of BCD Travel senior management to customer
- Negotiate client contract terms and manage to all contractual terms
- Identify opportunities to use global technology tools and new processes
Benefits
- Flexible working hours
- work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
