Global Product Manager

Taco Family of Companies • Cranston, RI

4d • Hybrid

About The Position

The Global Product Manager translates top-level business strategy into actionable product strategy to achieve corporate sales, margin, and financial goals for a specific portfolio of products sold across multiple global markets. They manage the execution of all processes in the product lifecycle from concept to end-of-life, including market research, competitor analysis, planning, positioning, requirements, roadmap development, and product launch. They assess proposed product additions and enhancements, evaluating their fit, functionality, technical complexity, and viability within the existing product portfolio and company capabilities. By integrating channel and industry insights into the product development process, they create a product portfolio that meets identified market needs. Additionally, the Product Manager is responsible for developing and maintaining a dynamic 5-year product roadmap, incorporating data from lifecycle evaluations of existing product lines.

Requirements

• Bachelor’s degree in Marketing, Engineering or related field
• 5+ years of experience with progressive responsibility for sales, product management, product manufacturing, systems application, or business development preferably in the HVAC or plumbing industry
• Experience collaborating with global teams across multiple continents, especially in North America, Latin America, Europe, the Middle East, and the Asia-Pacific (APAC).
• Proficiency with Microsoft Office (Outlook, Word, Excel, etc.)
• Self-directed, good communication skills
• Travel both domestically and internationally as needed up to 20% of the time to trade shows, sales reps, conferences, and product related job site visits, etc.

Nice To Haves

• Master’s degree in Business Administration
• Project Management Professional (PMP) certification
• Experience with Epicor ERP (Enterprise Resource Planning), PowerBI, PDTrak and JIRA

Responsibilities

• Develop and maintain a comprehensive global product vision and strategy considering the entire product lifecycle.
• Oversee product development processes from inception to post-launch, coordinating with sales, engineering, production, marketing, and other key stakeholders to ensure product success.
• Develop a deep understanding of global market size, trends, needs, pricing, and opportunities for assigned products and prepare strategic recommendations.
• Research, monitor, and evaluate competitive information, maintaining competitor tracking and information systems.
• Ensure compliance with regional and international codes and standards.
• Create and maintain product strategy documents detailing business cases, high-level use cases, product requirements, revenue, and return on investment (ROI). Translate into up to date 5-year product roadmaps and secure internal approval for investments.
• Write Product Requirements and Market Requirements documents.
• Monitor sales and margin performance of new and existing products.
• Participate in monthly and annual unit, revenue, and profit forecasts for responsible product lines. Support sales and operations planning (S&OP). Determine product pricing strategies and recommend price adjustments to meet or exceed profitability targets.
• Coordinate and participate in voice of customer (VOC) interviews, beta tests, and field trials.
• Support the evaluation of existing and potential external vendors and identify new and existing product partnerships.
• Provide product and application expertise to enhance sales, advertising, public relations, and related activities.
• Participate in international and regional exhibitions as required.
• Assist sales personnel with product and technical document creation.
• Establish and support top-level training for customers, manufacturer’s representatives, and internal teams covering new products and modifications.
• Evaluate warranty data, participate in high-level field troubleshooting analysis, and coordinate action plans for continuous product quality improvements.
• Participate in long-range division planning and goal setting.
• Manage personal budget, including travel, education, and organizational memberships.
• Perform other related duties as required or directed.

Benefits

• Provides competitive salaries and benefits
• Offers tuition reimbursement, career development, and on-site training programs in our learning center
• Believes in sharing profits with its employees
• Is mindful about family, health and well-being
• Fosters conditions that allow people and communities to reach their full potential
• Embraces and celebrates diversity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level