Global Product Director - GovView

Boston Consulting Group • Washington, DC

8d • $174,000 - $211,000 • Onsite

About The Position

We are looking for a passionate, senior Product Owner with deep Agile expertise to lead GovView — the US Federal business’s dedicated equivalent of BCG Inc’s ClientView. GovView is the single source of truth (SSOT) for opportunities and projects for Federal case teams, spanning the full Lead to Cash process: pipeline management, contracting, risk management, and invoicing. As a strategic, customer-centric leader within the Client Team Portfolio, you will lead a squad to define, prioritize, and deliver against a product vision tailored to the Federal business, working collaboratively with your Product Team Lead to translate business priorities into a clear, actionable backlog. A key part of the role is maintaining close partnership with both the Client Team (owners of BCG Inc’s ClientView) and the US Federal team. You will ensure GovView stays anchored to core ClientView principles, critical because MDPs move fluidly between the commercial and Federal businesses and need a consistent, seamless experience across both platforms, while also ensuring GovView captures the compliance requirements and unique use cases specific to the Federal practice. As a Director, you will operate with a high degree of strategic independence, drive alignment across senior stakeholders, and serve as a recognized leader within the Product & Technology organization, mentoring peers and contributing to the continued evolution of the Client Team Portfolio.

Requirements

• 8–10+ years of relevant experience in product ownership, product management, or related roles in complex enterprise environments
• Demonstrated track record of senior-level product ownership, including leading products that serve regulated or compliance-sensitive industries (federal government experience strongly preferred)
• Deep understanding of Agile principles and ways of working, with experience leading squads in a scaled Agile environment
• Strategic and innovative thinker with the ability to translate complex business and regulatory requirements into clear, deliverable product roadmaps
• Exceptional stakeholder management skills, with demonstrated ability to influence and align senior leaders across functions and geographies
• Outstanding verbal and written communication skills in English, with the ability to communicate complex ideas clearly to both technical and non-technical audiences
• Experience with Lead to Cash processes, CRM platforms, or commercial operations tools strongly preferred
• Must be based in the United States
• Must be a US citizen (US citizenship required; see eligibility requirements)

Nice To Haves

• Microsoft Dynamics CRM or similar enterprise CRM experience a plus
• Agile certifications, preferably Scrum.org (Professional Scrum Product Owner) or Scrum Alliance (Certified Product Owner) a plus
• Experience working with JIRA, Azure DevOps, or similar delivery management tools a plus
• Experience in consulting or professional services is a plus

Responsibilities

• Deliver business results and customer value
• Continuously deliver customer value each sprint, with measurable impact on BCG’s US Federal commercial operations
• Define and track specific, measurable KPIs for your Squad aligned to GovView’s strategic objectives
• Provide strategic day-to-day direction to your squad, owning the product roadmap across all GovView workstreams — sequencing MVP delivery, planning future builds and enhancements, and ensuring priorities are clearly translated into sprint-level execution with strong delivery expectations
• Drive end-to-end ownership of GovView as a net-new product build, leading the development of the MVP and establishing the foundation for future enhancements, with a strategic roadmap that spans all workstreams and scales with the needs of the Federal business
• Collaborate closely with Product Owners across the full ClientView program, including Pipeline, Costing, and Investments, as well as POs responsible for integrations, to ensure GovView is fully connected and consistent across the Lead to Cash journey
• Champion innovation, proactively identifying opportunities to enhance the GovView product and advance BCG’s US Federal commercial capabilities
• Serve as the voice of the customer and the US Federal business
• Maintain an unwavering customer-centric mindset, representing the distinct needs and regulatory constraints of BCG’s US Federal stakeholders
• Lead continuous discovery and user research to deeply understand federal business context, user intent, solution objectives, and expected impact
• Translate complex federal business and compliance requirements into clear user stories and actionable problem statements, ensuring shared understanding across the Squad and with senior stakeholders
• Act as the final authority on acceptance testing before each sprint release, ensuring all development delivers genuine value to federal end-users and stakeholders
• Proactively seek and synthesize customer feedback to inform and evolve the GovView roadmap
• Facilitate product demos, embedding a culture of real-time customer feedback within the Squad
• Serve as the primary communicator for GovView with senior stakeholders, including US Federal leadership and Product & Technology leadership
• Build a broad network across BCG’s US Federal practice, BST functions, and the wider Client Team Portfolio to drive cross-functional alignment
• Build relationships and drive strategic alignment across BCG
• Influence and drive objectives cross-functionally, shaping portfolio strategy and gaining senior support for product decisions
• Manage squad dynamics with authority and empathy, motivating Squad members through challenging circumstances and fostering a high-performing, collaborative culture
• Actively mentor and develop junior Product Owners and Product Analysts across the portfolio
• Demonstrate ownership and accountability, setting a positive example for peers and the broader team
• Serve as the escalation point for support issues related to GovView, assessing risk and prioritizing fixes appropriately
• Assess risk of deploying hotfixes vs. incorporating into a sprint release, with particular sensitivity to federal data integrity and process continuity
• Oversee support processes and enforce best practices, consistently evaluating opportunities to reduce support burden through product improvement
• Ensure Business Continuity of the GovView Product
• Communicate issue resolution clearly and promptly to end users and senior stakeholders
• Define the teaming model for GovView — this is a new product and the squad structure, roles, and ways of working are yet to be established; you will play a central role in shaping how the team is built and how it operates
• Provide frequent, developmental feedback to team members and actively support a culture of continuous learning; drive performance management processes including goal setting, regular check-ins, and reviews
• Perform this role with the highest level of integrity, generating trust and protecting BCG and client interests; handle confidential Federal data responsibly and maintain appropriate security precautions at all times
• Foster a positive, inclusive working environment that values diverse perspectives and brings out the best in every team member

Benefits

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed