Global Operations Program Manager

Verkada • San Mateo, CA

1d • $120,000 - $180,000

About The Position

We are seeking a Global Operations Program Manager to drive execution of strategic supply chain initiatives and operational projects. This role manages multiple concurrent programs across international expansion, process improvement, and new market launches. The Global Operations Program Manager will coordinate cross-functional teams, track project milestones, manage deliverables, and ensure successful execution of supply chain transformation initiatives that support Verkada's rapid global growth.

Requirements

• 7+ years of project or program management experience, ideally in supply chain, logistics, or international operations.
• Bachelor’s degree in Business, Supply Chain, or a related field, with deep familiarity in PM methodologies like Agile, Waterfall, or hybrid models.
• Proven track record of managing multiple complex, cross-functional projects simultaneously while navigating competing priorities.
• Strong written and verbal communication skills to create clear project documentation and deliver executive reporting.
• Demonstrated analytical and data management abilities to track performance metrics, identify risks, and drive informed decisions.
• Familiarity with customs clearance and international trade compliance processes

Responsibilities

• Manage high-impact initiatives including distribution hub setups, reverse logistics buildouts, and software integrations
• Drive logistics readiness, site visits, pilot shipments, and partner onboarding with 3PLs and brokers to establish seamless new global market fulfillment channels.
• Partner with legal, finance, and regulatory bodies to secure necessary documentation, product certifications, and import/export compliance approvals prior to go-live.
• Identify operational bottlenecks through data analysis, leading continuous improvement initiatives and implementing system integrations (e.g., SFDC, CampusShip) to increase efficiency.
• Establish and maintain strong vendor relationships by standardizing onboarding checklists, facilitating system integration, and developing vendor-facing playbooks.
• Establish SOPs & change management by owning comprehensive process documentation, playbooks, and training materials to guide cross-functional teams.
• Track project KPIs, project performance, and budgets—proactively identifying blockers, managing risk mitigations, and presenting status dashboards to leadership.

Benefits

• Comprehensive wellness perks, benefits, and resources
• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions
• Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level