Global Operations Engineer (Starlink)

SpaceX • Bastrop, TX

5d

About The Position

As an Operations Engineer, you will drive meaningful initiatives that improve how Starlink operates. You will identify problems, develop practical and scalable solutions, collaborate closely with cross-functional partners, and use data to inform decisions that support Starlink’s growth, profitability, and operational effectiveness.

Requirements

• Bachelor’s degree in engineering, mathematics, computer science, or STEM field
• 2+ years of experience in an operations, process improvement, manufacturing, and/or consulting environment
• 2+ years of experience with Excel, SQL, and Python

Nice To Haves

• Experience working successfully in environments with competing priorities and aggressive schedules
• Experience contributing to or leading operational and process improvement initiatives
• Proficiency with statistics, data analysis, and data visualization
• Ability to define, manage, and execute projects independently
• Experience with lean, Six Sigma, or related process improvement principles
• Experience with programming/scripting languages (Python, SQL, R, JavaScript, or similar)
• Strong written and verbal communication skills, including with managers and cross-functional partners
• Bias for action, ownership mindset, and history of delivering practical, scalable solutions
• Strong interpersonal skills with experience collaborating on or mentoring within small project teams

Responsibilities

• Apply process improvement methodologies (process mapping, problem solving, visual management, lean principles) to improve self-service, accelerate resolution, and help scale processes across customer experience, logistics, accounting, supply chain, and other teams
• Identify engineering and operational issues, determine root causes, and develop solutions for both immediate mitigation and longer-term improvement
• Develop and maintain data analysis and tracking tools to monitor customer experience and internal operational performance
• Coordinate with cross-functional partners (design, engineering, software, sales, marketing, customer service, logistics, accounting, etc.) to create effective feedback loops
• Partner with leadership and stakeholders to support project prioritization, resource allocation, and sustainability of solutions
• Manage projects and execute to aggressive timelines while clearly communicating progress and influencing stakeholders
• Partner with design, engineering, logistics, and operations teams on new product, feature, and process rollouts by participating in design reviews, supporting beta programs, and creating educational materials
• Codify knowledge and best practices for customer-facing and internal systems and keep documentation current and useful
• Demonstrate ownership, bias for action, and a focus on building practical solutions that can scale

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level