This role serves as a strategic partner to the Global Markets Americas FICC Sales organization, offering operational, trade lifecycle, and client experience support. Acting as an extension of the Sales team, the position ensures seamless execution of trading activity, efficient resolution of client inquiries, and effective coordination across key business and control functions. The individual is expected to be the first point of contact and primary problem solver for trade and client-related inquiries, driving issue resolution and liaising between Sales, Trading, Risk, Onboarding, Operations, and Compliance to ensure timely communication, coordination, and client service excellence. The role also focuses on ensuring trade flow accuracy and overseeing the end-to-end client journey, proactively identifying and resolving gaps to support efficient execution and exceptional client service. Additionally, the position contributes to the implementation of new initiatives, systems, and process enhancements that drive operational efficiency and strengthen risk and control frameworks.
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Job Type
Full-time
Career Level
Entry Level