Global Logistics Specialist, Carrier Management (Starlink)

SpaceX•Redmond, WA

4d•$82,000 - $110,000•Onsite

About The Position

As Starlink’s Global Logistics Specialist, Carrier Management, you will run day-to-day carrier execution and exception management for domestic and international freight. You will keep inbound, outbound, and reverse shipments moving across air, ocean, and ground, hold carriers to service and cost targets, and give the business a clear picture of status and risk before a delay hits production or a customer. Your focus is transportation operations, carrier relationships, and transport risk. You will manage assigned lanes and carriers, recover disruptions, support routing and rate decisions, and coordinate with suppliers, carriers, internal teams, and trade/compliance partners so freight arrives on time and in spec.

Requirements

High school diploma or equivalency certificate
3+ years of global logistics operations, with a focus on both domestic and international supply chains

Nice To Haves

Bachelor’s degree in supply chain, business, engineering, or a science discipline
Proven experience in global logistics operations, with a strong focus on carrier management and transport risk mitigation
Proven role in the development of complex global logistics models employing intermodal networks and knowledge of global supply chain and logistics markets and networks
Import and export experience with compliance with ITAR and C-TPAT regulations
Import/Export regulatory functions experience, including HTS, Schedule B knowledge, Incoterms, ISF filing process, DSP-5, DSP-73, ATA Carnet
Experience in managing projects, products, and developing global logistics solutions across the various logistics service modes of Air, Ground (FTL, LTL), Ocean (FCL, LCL), Multi-Modal, Intermodal, and others
Experience with NVOs, ocean carriers, drayage companies, freight forwarders and customs house brokerage firms’ networks and ability to navigate through these processes and organizations
Proficiency in logistics management software and tools
Experience with SQL, Excel and other data analytics tools and strong analytical and data modeling ability
Strong analytical and problem-solving skills, with the ability to make data-driven decisions
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with carriers and stakeholders

Responsibilities

Oversee carrier management, including daily operations, shipment flows, service quality evaluation, and performance monitoring
Monitor carrier performance and implement corrective actions when necessary to ensure service quality and compliance
Tracks, traces, and updates status for inbound and outbound materials, and consumer products and acts as the point of contact for logistics-related issues for Starlink logistics
Mitigate transport-related risks by identifying potential issues and implementing appropriate risk management strategies
Manage exceptions and disruptions in transportation operations, proactively finding solutions to minimize impact on supply chain operations
Collaborate with internal stakeholders to ensure alignment and coordination across different functions, such as procurement, sales, and customer service
Develop and maintain strong relationships with carriers to ensure reliable and cost-effective transportation services
Collaborate with carriers to negotiate rates, service levels, and support with the development of contract terms and service requirements
Stay up-to-date with industry trends and regulations, implementing best practices in carrier management and transport risk mitigation
Analyze transport data and metrics to identify areas for improvement and cost reduction
Communicate effectively with internal and external stakeholders to provide updates on transportation operations and address any issues or concerns
Reports daily status to business stakeholders and weekly logistics statuses as required
Ensure business practices not only guarantee the movement of products in a quality manner, but also meet those needs outlined in regulatory documentation, internal requirements, and customer flow-downs

Benefits

company stock or long-term cash awards
potential discretionary bonuses
Employee Stock Purchase Plan
comprehensive medical, vision, and dental coverage
401(k) retirement plan
short and long-term disability insurance
life insurance
paid parental leave
various other discounts and perks
3 weeks of paid vacation
10 or more paid holidays per year
paid sick time in compliance with state and federal law
Company shuttles are offered to employees for roundtrip travel from select Seattle locations to the SpaceX Redmond office Monday to Friday.