Global Logistics Manager - USA - Remote

Gigamon•Dallas, TX

9d•Remote

About The Position

We are looking for an experienced and analytically driven Global Logistics Manager to oversee and optimize our domestic and international logistics operations. This role sits at the intersection of partner management, transportation strategy, and trade compliance — and will be critical in ensuring our supply chain is efficient, resilient, and compliant across global markets. You will work cross-functionally with procurement, operations, finance, and legal teams, and manage a network of external logistics partners worldwide.

Requirements

7-10 years of progressive experience in global logistics, supply chain, or international trade
Strong “business ownership” mentality. Ability to self-start coupled with strong decision-making skills
Proven track record managing third-party logistics providers and carrier relationships at a global scale
Experience working with Air Freight & Ground logistics
Working knowledge of import/export regulations, Incoterms, customs procedures, and trade compliance frameworks.
Strong analytical skills with proficiency in using Excel or BI tools (Power BI, Tableau, etc.) to arrive at data-driven decisions
Excellent project management and communication and writing skills
Comfortable working remotely across time zones and cultures

Nice To Haves

Bachelors degree in Supply Chain Management, International Studies, Industrial Engineering, Accounting, Business, International Trade
Certifications such as APICS CSCP, CSCMP, or a Certified Customs Specialist (CCS) designation.
Experience with SFDC, Dynamics 365 or similar enterprise systems.
Familiarity with trade compliance software (e.g., Denied Party Screening)

Responsibilities

Own and manage supplier relationships with a portfolio of global logistics service providers, including freight forwarders, customs brokers, 3PLs, and last-mile carriers
Lead RFP processes, contract negotiations, and SLA development for new and existing partners
Conduct regular performance reviews using KPIs such as on-time delivery, cost per shipment, and damage rates; drive continuous improvement initiatives.
Identify and onboard new supplier partners to expand or diversify the logistics network as needed by the business.
Develop and execute global transportation strategies for optimizing primarily air and ground freight lanes
Manage day-to-day freight operations, escalations, and exception handling across lanes and regions
Develop and implement opportunities for efficiency gains via process improvement programs
Analyze freight spend and implement cost-reduction initiatives without compromising service levels
Collaborate with demand planning and fulfillment operations to align transportation capacity with business forecasts.
Maintain accurate product classifications (HTS/HS codes) and country-of-origin documentation for multiple regions/fulfillment sites
Coordinate with various internal and external stakeholder partners including customs brokers, compliance partners and internal legal counsel to manage customs clearance, trade compliance, duties, and tariff optimization
Monitor regulatory changes (e.g., USMCA, EU trade regulations, export controls) and proactively update internal procedures
Develop and manage trade-related SLAs, KPIs and QBRs with various suppliers
Support audits and respond to inquiries from customs authorities and regulatory bodies.